Explore Healthcare software solutions/blogs – Imenso Software https://www.imensosoftware.com/blog/healthcare/ Powerful Digital Transformation Services | Imenso Software Fri, 12 Sep 2025 07:58:43 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.imensosoftware.com/wp-content/uploads/2024/06/favicon.png Explore Healthcare software solutions/blogs – Imenso Software https://www.imensosoftware.com/blog/healthcare/ 32 32 AI in Healthcare – Transforming the Future of Medicine https://www.imensosoftware.com/blog/ai-in-healthcare-transforming-the-future-of-medicine/ Tue, 09 Sep 2025 07:58:17 +0000 https://www.imensosoftware.com/?p=13853 Quick Summary The AI in healthcare industry is unlocking possibilities we couldn’t have imagined a decade ago. It analyzes scans in seconds, predicts patient risks before symptoms appear, and helps design life-saving drugs with generative AI in healthcare. This amplifies their skills to enable more accurate, affordable, and personalized care.   Artificial Intelligence is quietly […]

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Quick Summary
The AI in healthcare industry is unlocking possibilities we couldn’t have imagined a decade ago. It analyzes scans in seconds, predicts patient risks before symptoms appear, and helps design life-saving drugs with generative AI in healthcare. This amplifies their skills to enable more accurate, affordable, and personalized care.

 

Artificial Intelligence is quietly revolutionizing with smart and impactful AI tools. As a result, it enhances diagnostics and offers optimum personalized patient care. Not only this, but it also alleviates operational burdens in hospitals worldwide.

The AI in healthcare industry is booming, from hospitals using AI for triage and initial scans to clinicians receiving note summaries via automated scribes. However, experts emphasize the importance of responsible implementation by citing safety and data quality as key concerns. 

In this blog, we’ll explore real-world AI in healthcare scenarios, uncover its benefits, and much more.

How is AI in Healthcare Transforming the Industry? 

AI is transforming healthcare by bringing technological intelligence to every stage of the patient journey. The global AI in healthcare market is valued at US$14.92 billion in 2024 and projected to advance at a resilient CAGR of 38.6% from 2025 to 2030. Furthermore, it is a powerful assistant that accelerates medical decision-making processes more accurately.

Here are some of the most impactful AI applications in healthcare today:

  • Medical Imaging & Diagnostics

AI is changing the way doctors diagnose illnesses by seeing details that often slip past the human eye. With the ability to scan X-rays and CT images in just seconds, it can catch early signs of cancer or neurological problems with impressive accuracy. One breakthrough from Google’s DeepMind can even identify more than 50 eye conditions at the level of the best eye specialists in the world.

  • Drug Discovery & Development

Generative AI is changing how new medicines are discovered. It has eased the entire process of studying huge sets of molecular data and pointed to compounds that look most promising in only a few months. This cuts research costs and also brings life-saving treatments to patients much faster. This highlights how AI is reshaping medicine and giving real hope for quicker cures.

  • Predictive Analytics

AI-powered predictive analytics give healthcare the ability to act before problems get worse. It allows care institutions to forecast disease outbreaks and predict patient readmissions. This also helps spot individual health risks early with the help of machine learning. This allows doctors to step in sooner and improve outcomes that ultimately save more lives.

  • Administrative Efficiency

AI is quietly easing paperwork, which is one of healthcare’s heaviest burdens. Today, smart systems handle billing and scheduling with speed and accuracy behind the scenes. This lightens the load on hospitals and cuts down errors to ensure patients get the best possible care.

  • Conversational AI in Healthcare

Today, you can’t imagine modern healthcare without chatbots and virtual assistants. These are designed to cater to everyday health questions and assist in booking quickly to get immediate attention. They can even walk with them through recovery steps after treatment.

AI is now part of the heartbeat of healthcare, and it is reshaping how medicine works. What once felt like science fiction is now daily care. The real promise of AI is a future where medicine is faster and smarter, and also adapts to every patient with precision and compassion.

AI Applications in Healthcare: Real-World Examples

AI in healthcare isn’t science fiction anymore. In fact, it is already reshaping patient care and hospital workflow before our eyes.

Let’s explore some standout examples that illustrate how this transformation is unfolding.

  • Smarter Diagnoses

Radiologists now have powerful allies in AI, where they can scan millions of imaging files, X-rays, MRIs, and CT scans in the blink of an eye. This smooths the process of highlighting subtle abnormalities like early-stage tumors that might go unseen. For instance, Google’s DeepMind-developed tools are detecting over 50 different eye diseases with accuracy that rivals top ophthalmologists and help patients get the right treatment faster.

  • Personalized Treatment

Tempus AI combines genetic data and patient histories to offer tailored treatment options. A recent joint venture in Japan with SoftBank is bringing these smart insights directly to physicians which significantly expands access to personalized cancer care.

  • Faster Drug Discovery with Generative AI

Remember, discovering a drug used to take nearly a decade and cost millions. Insilico Medicine flipped that script using generative AI. Their Pharma.AI platform went from target discovery to a Phase II trial candidate (INS018_055) in under 30 months at a fraction of the traditional cost. That kind of leap could reshape how we treat complex diseases.

  • Expanding Precision Through Partnerships

I somorphic Labs, a DeepMind spin-off under Alphabet, combines AI with protein structure modeling (AlphaFold 3) to accelerate drug design and target discovery. These partnerships are bringing research labs and AI together to redefine what’s possible in pharmaceutical science. 

  • Conversational AI Supporting Patients 

AI isn’t confined to labs, but is helping everyday patients. Apps like Olivia from Tempus act as personal health concierges that pull your health records, explaining trends, and answering health questions anytime. It’s like having a trusted health companion in your pocket. 

AI applications are breakthroughs bringing earlier detection and smarter treatments with faster drug development. It strengthens the bridge between technology and better human outcomes every day.

Future Trends of AI in Healthcare You Need to Know 

Thinking about how AI in healthcare is going to transform the way medicine works? Well, the assumptions are very positive, as the innovations are making care more accurate and accessible, making diagnostics faster and personalized. Although many of these possibilities felt out of reach just a decade ago, today they are becoming a real part of modern healthcare.

Here are some of the most promising trends shaping the next decade you should know:

1. Generative AI in Healthcare for Drug Discovery & Research

Generative AI is speeding up the way new medicines are developed. AI can study massive datasets and quickly point to the most promising drug candidates, instead of spending years testing thousands of possibilities. It marks a big step toward a future where cures are discovered faster and more efficiently.

2. Personalized & Precision Medicine

AI is changing how medicine works by looking closely at a patient’s genetics and medical history to create treatments that fit them perfectly. This means care works better and side effects are minimized. Innovations like this are making healthcare more personal and focused on the needs of each patient.

3. Conversational AI in Healthcare for Patient Support

The conversational AI in healthcare will play a major role in improving patient engagement as virtual assistants and chatbots have become more advanced. This includes everything from answering medical queries to scheduling follow-ups and ensuring 24/7 support, and much more. In fact, this will be proven very helpful to the patients residing in remote or underserved regions.

4. Predictive Analytics for Early Detection

AI applications in healthcare are moving toward predicting diseases before they develop. For this, predictive AI analyzes health records and wearable device data to identify early warning signs of conditions. It might be for heart disease, diabetes, and cancer, therefore, enabling preventive care to be possible and accessible.

5. AI-Powered Robotic Surgery and Smart Devices

Do you know with the incorporation of smart AI tools it is easier to perform robotic surgeries that’s too safely and less invasive? Thanks to the smart medical devices that has evolved to provide real-time health updates and insights to doctors to treat patients more effectively while keeping patients informed about their own care.

6. Integration with IoT and Remote Healthcare

The smartly designed AI tools will work closely with IoT devices that are meant to continuously collect health data like heart rate or blood sugar levels. Due to the integration of AI  softwares into these devices makes it quick to alert doctors and patients about the potential health issues before they become serious by analyzing this data in real time.

Lastly, the future of AI in healthcare is not only about automation. It is about better surgeries, connected devices, and fair systems that cut costs, improve outcomes, and give people more control over their health.

Challenges and Ethical Considerations in AI in Healthcare

Technology has evolved a lot and has transformed various sectors of the market. Similarly, AI in healthcare has also brought so many advantages to the industry. But, despite of the huge potential to improve the caregiving, there are a few challenges that can’t be ignored You need to address these to ensure that AI is used fairly and safely.

Data Privacy and Security
The healthcare data is very sensitive and can’t be taken for granted. However, on the other hand, AI need access to the data to work effectively. But, to ensure the safety and security of the data along with allowing the AI to fairly use it, hospitals need to abide themselves with strict rules like HIPAA and GDPR to tackle this challenge.

Bias in AI Algorithms
Do you know how AI systems are trained? They learn from data and now think what would happen if they are trained on sets of data that lacks diversity. AI can give biased results which can later result in misdiagnosis or improper treatments to the patients.

The Black Box Problem
There are so many AI models that are designed and trained well but sometimes lacks the ability to demonstrate their journey to a particular decision. This lack of transparency eventually causes troubles for doctors along with the patients to put their faith into the AI. It is actually a major concern especially when it comes to critical situations.

Integration with Existing Systems
The AI has become very advanced but still it has limited capabilites. You might notice that even the smartest AI tools cannot work smoothly with a hospital software and electronic health records. Therefore, a smooth integration is necessary for AI to be truly effective in the healthcare industry.

Maintaining Human Connection
No matter how advanced these AI tools would be, but the patients still value empathy and human interaction that can’t be fully replicated. The overreliance on AI could make healthcare feel impersonal as it is designed to support the care providers and not with the intention to replace them.

In short, AI in healthcare offers cuntless benefits from early detection to treatments. But its success depends on responsible use that should be fair and transparent as well as designed to support doctors while maintaining trust and safety for patients.

AI and the Next Chapter of Healthcare

The AI in healthcare has become the reality from once being a vision for the future. In fact, it is not becoming the part of everyday life of the patient’s care that are wisely talore to each one’s need.

Not only this, it is now speeding up the process of the discovery of new medicines that earlier takes a few years.  Hospitals are also using AI to reduce paperwork and focus on what truly matters: patient care.

However, there are a few challenges regarding trust and fairness along with data privacy, but the pace of progress gives a relief that these will be addressed going forward.

At Imenso Software, we develop custom healthcare solutions that turn this vision into reality. Our expertise helps us use technology to improve care and reduce costs, from smart diagnostics to smart patient engagement tools. Furthermore, smart technology like AI is transforming healthcare and redefining how we live healthier, longer, and better lives, with the right innovations.

FAQs 

1. What do you mean by AI in healthcare?

AI in healthcare refers to the implementation of advanced technology to help medical professionals diagnose and monitor patients effectively. This allows care institutions to offer better care with the integration of technology.

2. How is AI used in healthcare institutions?

There are so many ways AI is integrated into the healthcare systems, which include analyzing images or predicting health risks. These tools are also used to manage hospital workflows and assist in drug discovery to make new solutions available.

3. What are the advantages of AI in healthcare?

There are numerous benefits to this, which range from faster & accurate diagnostics to personalized treatment plans. Not only this, but it also reduces overall hospital costs by improving its efficiency and offers consistent support to the patients, making the best healthcare available.

4. What does generative AI in healthcare mean, and how is it helpful? 

This refers to AI systems that design new drugs and predict molecular structures to encourage clinical trials. Also, it speed up the research process while reducing the drug development cost and ensures that life-saving treatments reach the patients faster.

5. Which companies are leading in AI healthcare?

Some of the big names are IBM Watson Health, Siemens Healthineers, and Philips. Startups like Tempus and Insilico Medicine are also making breakthroughs in diagnostics, treatment, and drug discovery with AI.

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10+ Ways AI Is Transforming the Telemedicine Sector https://www.imensosoftware.com/blog/10-ways-ai-is-transforming-the-telemedicine-sector/ Mon, 08 Sep 2025 07:19:12 +0000 https://www.imensosoftware.com/?p=13840 Telehealth appointments boomed during the pandemic in the U.S. They haven’t declined ever since. Instead, the following years show that they will remain an integral part of healthcare. And why not? This mode of delivering medical care offers numerous benefits for patients and clinicians alike. It makes care more accessible to 89% of U.S adults […]

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Telehealth appointments boomed during the pandemic in the U.S. They haven’t declined ever since. Instead, the following years show that they will remain an integral part of healthcare.

And why not? This mode of delivering medical care offers numerous benefits for patients and clinicians alike. It makes care more accessible to 89% of U.S adults while also reducing cost. Globally, telehealth caters to 78% of adults with smartphones. This includes those in medically underserved regions.

The integration of AI in telemedicine further takes its potential to new heights. AI has several use cases in telemedicine. From image analysis to triage and beyond, it significantly enhances efficiency in healthcare. Clinicians have been fast realizing its contribution. A survey by the American Medical Association reveals that the number of physicians leveraging AI has swiftly jumped from just 38% in 2023 to 66% in 2024. Telehealth provided over telecommunications infrastructure is a major area that is massively benefiting from AI.

Let’s explore the key ways in which this technology in telemedicine is proving to be an asset to both doctors and patients.

Scope of AI in Telemedicine (Market Explained)

The scope of AI in the telemedicine market is vast. This is mainly due to the breakthroughs in this technology. Advanced algorithms significantly enhance the potential of medical applications. They enable them to analyze data more accurately and quickly, leading to better patient outcomes.

In the U.S, integration of AI in telemedicine is anticipated to expand to USD 48.2 billion by 2033.

Chief growth drivers are:

  • An aging population
  • Prevalence of chronic diseases
  • Government initiatives promoting digital medical care.

Here are some key statistics at a glance

  • The software sector is projected to lead the growth of AI in the telemedicine market. In 2024, it accounted for 60.2% of revenue.
  • Virtual nursing assistants are expected to reign supreme. They are projected to grow at a CAGR of 51.6% from 2024 to 2030.
  • In 2024, home care held the largest revenue share (48.5%).
  • North America is expected to dominate the worldwide AI in telemedicine market. The telehealth market in this region is projected to reach USD 29.66 billion by 2032.

How AI in Telemedicine is Changing the Future of Healthcare Accessibility

AI is making sweeping changes in the telemedicine sector. Below are the key ways it’s making an impact.

1.     Remote Patient Monitoring (RPM)

The integration of AI into RPM has been revolutionary. It has enhanced patient care and enabled proactive interventions. Below are 3 key ways in which AI’s impact can be seen.

a. Early Detection of Health Deterioration

AI algorithms can detect health deterioration early. This lets physicians implement the required measures at the right time. Here’s how it happens.

  • Near Real-Time Monitoring: Wearables and smartwatches provide continuous data streams. It enables AI algorithms to detect subtle changes quickly.
  • Pattern Recognition: AI spots irregular patterns. These include arrhythmias and respiratory distress, among others. AI platforms use machine learning and natural language processing to identify any unusual changes..
  • Anomaly Detection: AI algorithms are trained to spot anomalies outside the normal ranges. Thus, physicians learn about potential risks. It, in turn, ensures timely interventions.
  • Predictive Analysis: AI forecasts risks based on past trends. This can be declining heart rate variability or higher stress markers. Thus, it can predict events like cardiac episodes or mental health issues. In fact, cardiovascular AI RPM solutions are most used by physicians across the US.

b. Personalized Treatment Plans

One of the greatest impacts of AI in the telemedicine market is visible in custom treatment plans. AI in RPM uses data-driven insights and Generative AI to offer personalized treatments. Below are its key components.

  • Data Integration: AI assembles data via interoperable standards. These can be SMART on FHIR. It ensures compatibility across platforms.
  • Predictive Analytics: Machine learning predicts treatment results. It optimizes interventions based on past data.
  • Risk Assessment: AI spots risks by analyzing patient-specific variables

Treatment Recommendations: Gen AI generates custom plans. It includes medication, lifestyle, and mental health measures. It prepopulates EHR summaries for operational efficiency.

c. Predictive Analytics for High-Risk Patients

  • AI in RPM excels in predicting risks across individual and population health levels. Here’s how,
  • Data Collection: RPM gathers extensive data. This includes real-time metrics and past records.
  • Machine Learning Algorithms: ML algorithms continuously learn from historical data. It enhances predictive accuracy over time.
  • Risk Stratification: AI segments patients by risk level so physicians can prioritize interventions.
  • Alerts and Notifications: Real-time alerts prompt providers to act proactively.

2.     AI-Driven Virtual Rehabilitation (VRehab)

The latest advancement in telemedicine and AI in healthcare can be seen in AI virtual rehabilitation. It aims to improve the mental and physical health of patients living in the community. Today, people in major urban areas use internet services. This has led VRehab to go mainstream.

VRehab uses home-based virtual therapy sessions and exercise to enhance patients’ well-being. During these sessions, clinicians use technologies that generate large and complex single- or multi-modal datasets. To support patient recovery, new analysis methods are needed for these datasets. It’s exactly here that AI comes in.

VRehab expands healthcare access to diverse populations by delivering services virtually. The only two requirements are that the patients have internet-connected devices. Secondly, they should be digitally literate.

Role of AI in VRehab

AI’s role in VRehab can be broken down into the following steps:

  • VRehab programs include a clinical assessment with patients virtually or physically.
  • After the assessment, the provider prescribes a tailored VRehab program. These include regular educational sessions and exercises that improve function and mobility.
  • Several sensing devices are used for the first virtual clinical assessment. This lets the provider gather ambient, physiological, and contextual data from patients during the VRehab session. For example, a webcam on the patient’s laptop can be used to capture their videos as they perform exercises. This supplies the clinician with information about their functional recovery.
  • Next, AI algorithms are built using these single or multi-modal data. These algorithms measure the overall improvement of the patient in their rehabilitation program. It also provides resources and feedback to patients to successfully complete their programs.

3.     Personalized Behavioral Health Services

“Telehealth paired with effective, responsible AI usage, it holds the promise of more effective and personalized mental health services.”

– A telepsychiatry provider CEO

The behavioral health landscape faces many challenges. These mainly come from a drastic shortage of providers. A higher demand for services is another cause. This disharmony between supply and demand has led to several issues. The most pressing ones include long wait times and difficulty getting care.

Today, over half of behavioral health encounters occur virtually. With telehealth, patients don’t need to take time off from work or travel to appointments. It has enabled improved clinical outcomes. The integration of AI in telemedicine and telehealth further optimizes care. Below are several ways in which this is taking place.

a. Closing the Provider Availability Gap

AI helps address the provider shortage. It can handle routine tasks. This gives clinicians more time to spend with patients. Thus, they can make better decisions about their treatment.

b. Matching Patients with the Most Appropriate Clinician

AI risk modeling involves analyzing a range of patient data to discover clinical urgency and care needs. These include factors like past diagnoses, medication history, and more. By processing this web of data, AI can generate a risk score for every patient. It thus provides a deeper understanding of their existing mental health condition. It also makes clinicians aware of the future risks.

c. Enhance the Profitability of Delivering Behavioral Healthcare Services

AI enhances operational efficiency and expands access to care. This positively impacts a health facility’s bottom line. AI algorithms analyze patient data. They use real-time factors to streamline appointment scheduling. AI in behavioral health services also reduces clinican’ workloads. This optimization lowers no-show rates.

AI can also automate the entire virtual care process. Healthcare facilities can streamline everything, from patient intake to follow-up care. This lets clinicians focus more on direct patient care. They can potentially see more patients in a specific time frame.

4.     Improved Healthcare Fraud Protection

Healthcare fraud results in losses amounting to tens of billions of dollars annually. According to the Association of Certified Fraud Examiners (ACFE), AI is a game-changer for identifying and halting fraudulent activity. The three key ways in which AI improved fraud detection are:

I. Enhanced accuracy

AI systems can examine large datasets. This minimizes the chances of false positives and negatives in fraud detection.

II. Real-time detection

AI enables real-time monitoring and tracing of fraudulent activities. It leads to immediate response and mitigation.

III. Scalability

AI solutions can scale to accommodate the increasing volume of healthcare data. Scalability ensures consistent protection across the healthcare system.

Common Applications of AI in Healthcare Fraud Detection

Providers are increasingly realizing that the best way to invest in AI and telemedicine is with AI-based platforms. Below is a list of 8 such common platforms.

1. Voice biometrics for patient verification

AI-based voice biometrics can verify patient identities. This prevents the wrong individuals from accessing healthcare services.

2. Real-time fraud analysis

AI platforms scan transactions and communications in real time. These systems can spot suspicious activities and notify relevant authorities.

3. Automated claim processing

AI can automate the insurance claims processing. It minimizes the risk of human error. AI algorithms effectively detect inconsistencies indicating fraud.

4. Fraudulent prescription prevention

AI examines prescription patterns to spot potential fraud. Due to this, unauthorized people cannot obtain controlled substances.

5. Insider threat monitoring

AI systems scan employee activities. Any instance of insider threats can be effectively indicated by detecting unusual activity.

6. Social engineering attack detection

AI can spot and flag voice phishing attempts. This protects healthcare staff from social engineering tactics.

7. Call authentication for telehealth services

AI systems can verify the authenticity of calls in telehealth services. It secures communication between clinicians and patients.

5. AI-Based Digital Twins for Patients

“A digital twin is a model of an entity that incorporates all its components and their dynamic interactions,” says Natalia Trayanova, Murray B. Sachs director of the Alliance for Cardiovascular Diagnostic and Treatment Innovation at Johns Hopkins.

Digital twins represent another area where the impact of AI in telemedicine is revolutionary. These are AI-based virtual models of physical objects. They mimic the behavior of their real-world counterparts. This, in turn, allows for comprehensive analysis, simulations, and forecasts.

Here’s how an AI-based digital twin system helps clinicians.

Machine Learning (ML)

ML algorithms allow digital twins to learn from healthcare data. By assessing patterns and trends, ML enhances the accuracy and predictive abilities of digital twins. Clinicians are thus better able to forecast disease progression and patient responses to medicine.

Natural Language Processing (NLP)

NLP allows digital twins to understand unstructured medical data. These can be doctors’ notes or patient histories. This ensures that all required data is incorporated into the digital twin. It thus provides a detailed view of the patient’s health.

Deep Learning

Deep learning techniques are used to model complex physiological and disease mechanisms. These algorithms improve the digital twin’s ability to make accurate predictions about patient outcomes. They support early diagnosis and help doctors tailor custom treatment plans.

The solutions that clinicians receive with the aid of digital twins allow them to simulate various treatment situations. They can optimize the care plan and forecast potential issues.

6. Accessible Telehealth Platforms

Telehealth offers patients unmatched access to remote care. Still, for many people with disabilities, these systems often fall short. AI in the telehealth and telemedicine market is effectively breaking down these barriers. By automating accessibility adaptations, it  addresses key challenges. Here are three main ways where AI makes a difference.

1. Simplifying Medical Communication.

Patients with cognitive disabilities often encounter dense, jargon-filled content in telehealth systems. NLP models examine complex medical text. Then, they generate plain-language summaries. For example, AI can rewrite “Administer 5 mg of rivaroxaban every day for venous thromboembolism prophylaxis” to “Take one 5 mg blood thinner tablet daily to avoid blood clots.” This reduces patient confusion and helps them stick to their treatment.

2. Making Visual and Auditory Co​ntent Accessible.

Medical imaging is crucial for diagnostics. But without descriptions, blind patients miss vital information. AI-based computer vision tools automatically generate alt-text for MRIs, X-rays, and ultrasounds. A chest X-ray might be explained as “showing a 3 cm shadow in the lower right lung, possibly pointing to pneumonia.” In the same way, there are speech recognition models customized to typical speech patterns in conditions like Parkinson’s disease. They enhance transcription accuracy. AI models ensure patients’ voices are accurately captured during virtual sessions.

3. Reducing Administrative Burdens.

Clinicians providing long-term and post-acute care spend much time on documentation. This diverts their attention from patient care. AI scribes trained on varied datasets can automate visit summaries. They flag urgent needs like a nonverbal patient’s gestures indicating pain.

7. Differential Diagnosis

Cutting-edge AI models can now synthesize a variety of patient data. This includes demographics, family and personal medical histories, medication used, medical records of patients, and more. This results in accurate differential diagnoses.

A recent study showed how AI systems can correctly differentiate between 10 types of dementia. This is true even in mixed-pathology cases by combining data on co-morbidities and medications. The AI’s diagnostic accuracy was as high as 0.96 for single diagnoses and 0.78 for mixed cases!

So, consider it as an intelligent helper in a doctor’s office. It collects all kinds of patient information and helps detect what might be wrong.

Just as importantly, the technology reduces clinical bias in remote care. It extends the range of differential diagnoses. Thus, conditions linked to specific ethnic backgrounds, rare diseases, or side effects are well highlighted.  Human clinicians can unintentionally lose sight of these factors. AI reports facilitate fewer missed diagnoses and shorter delays in reaching the right conclusion. It is of huge importance in telemedicine, where patients often present with limited or incomplete information.

8. Round-the-Clock Personalized Assistance

Telemedicine and AI in healthcare are making remote patient care better, faster, and more accessible. Tasks like tracking patient vitals and alerting clinicians are no longer a load on hospital staff. AI-driven assistants in telemedicine act like tireless helpers. They are capable of doing many significant tasks, like:

  • Answering health questions
  • Guiding patients through symptoms
  • Scheduling appointments
  • Reminding patients about medications
  • Collating and assessing patient data

Thus, healthcare feels more personal to patients and less burdensome to clinicians. Beyond offering assistance with manual and repetitive work, AI personalizes healthcare. In this role, it studies unique patient information to make tailored treatment plans. This erodes the need for unnecessary tests or hospital trips. The best part is that this happens without the barriers of distance, language, or restricted resources.

9. Smarter Virtual Triage

One of the popular approaches to AI in the telemedicine market is the use of virtual triage tools. Using advanced ML algorithms, they quickly assess symptoms and medical data remotely. Then, patients answer a set of questions about their symptoms, their severity, and their medical history, just like they would respond to a skilled nurse. The tools then suggest the next steps. It can be seeking self-care advice or booking a virtual consultation.

Virtual triage tools are leading to improved outcomes. For instance, the AI-powered symptom checker launched by NIB in Australia achieved 97.2% accuracy. It correctly referred 64% of users to GPs, 15% to emergency care, and 21% to home monitoring. Cleveland Clinic’s virtual triage system has consistently shown 94% accuracy ever since it was launched. It uses specific algorithms, electronic health records, and image analysis to make reliable decisions quickly. The impact is clear in high patient satisfaction and reduced administrative time.

10. Telesurgery and Robotic Assistance

Surgery-related activities were significantly affected when the pandemic struck. Telesurgery and robotic surgical interventions enabled life-saving operations to be performed remotely. The trend continues with improved results as the technology advances.

Take, for instance, urology, a domain that depends on delicate, precision-driven procedures. With robotic telesurgery, urologists operate remotely on patients via systems controlled through high-speed internet. This technology also makes their care accessible to underserved areas, like Africa. Surgeons can perform complex prostatectomy, nephrectomy, and cystectomy very precisely. They are less invasive, which reduces pain and aids in faster recovery.

The robotic systems being made today are expected to refine surgical precision further. Advanced controls like haptic feedback, better force sensitivity, and imaging radically take the accuracy of robotic surgery to new heights.

The addition of AI fed with sufficient patient and surgical data has several abilities and benefits. These include:

  • Higher precision in operations where steadiness in hand movements is paramount
  • Real-time decision support during live surgery
  • Predictive support in anticipating the operation’s needs
  • Reduced chances of mistakes in high-risk procedures
  • Improved patient safety with predictive analytics

11. Simplified Admin Tasks in Telemedicine

Behind every telemedicine appointment lies a load of paperwork. Admin tasks, like scheduling, billing, insurance claims, documentation, and follow-ups, are usually never-ending.  Traditionally, they’ve consumed as much as 28 hours of a clinician’s week.  This is the time that can go toward patient care.

AI changes it for the best. Tools like natural language processing (NLP) and generative AI, conversations with patients are transcribed into ready-to-use SOAP notes. Billing data can be pre-filled into claims, and prior authorizations get completed in minutes instead of days. Moreover, virtual assistants and chatbots handle appointment scheduling, reminders, and intake questions. This gives patients smoother and satisfying experiences.

The business impact is measurable. A recent study in JAMA Network Open reviewed the ambient AI for clinical documentation. It showed that the tool reduced average time spent on notes per appointment (from 6.2 to 5.3 minutes) (a meaningful drop). It also had a direct impact in minimizing mental workload and after-hours stress.

Partner with Imenso Software to Transform Your Telemedicine Platform With AI Integration

AI-driven telemedicine services demand efficient AI algorithms for accurate diagnosis and treatment. At Imenso Software, we have served as a leading technology partner for numerous healthcare businesses. By utilizing the latest technologies, we fluidly integrate robust healthcare platforms.

For example, we built a HIPAA- and PCI-compliant, serverless SMS payment recovery system for MobilePay Patient Services. We integrated the solution with their legacy system. For this, we used AWS Lambda for auto-scheduling and Twilio for SMS. Patients gained secure payment options like credit cards, Apple Pay, and Amazon Pay.

Another example is our Power BI dashboard for a U.S. healthcare provider. The solution solved issues with slow SQL queries, large datasets, and complex modeling. By migrating to a Lakehouse architecture and adding features like Direct Query and sync slicers, the solution delivered real-time insights. It led to smoother workflows and unified data management.

Our work is a testimony to our excellence in creating AI-driven telemedicine platforms. If you are looking to enhance the efficacy of your healthcare through telecommunications technology, reach out to us today.

Frequently Asked Questions

1. What is the future of AI in telemedicine?

The future looks promising. We can expect tools like AI-driven chatbots and predictive analytics to improve healthcare efficacy. AI in telehealth will also lead to proactive care through personalized medicine and remote monitoring.

2. How does AI help with improved drug discovery?

AI improves drug discovery by assessing enormous bio datasets. This allows it to spot potential drug targets. It can also virtually screen many compounds for safety and efficiency. In doing so, it minimizes drug cost and development.

3. How can healthcare providers implement AI in telemedicine?

Clinicians can implement AI in telemedicine in numerous ways. They can integrate AI-driven chatbots to handle routine patient procedures. Predictive analytics can be used to spot health trends. AI can also analyze medical images and patient symptoms. This leads to quicker and more accurate diagnosis.

4. Are there any drawbacks of AI in telemedicine?

There are a few drawbacks of AI in telemedicine. These include data privacy risks and bias in algorithms. This bias can lead to unequal treatment outcomes. A lack of digital literacy also prevents people from leveraging the benefits of AI in telehealth.

Want more information about our services?

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Healthcare IT Outsourcing Explained: Benefits and Implementation Guide https://www.imensosoftware.com/blog/healthcare-it-outsourcing-explained-benefits-and-implementation-guide/ Wed, 20 Aug 2025 12:33:08 +0000 https://www.imensosoftware.com/?p=13673 Do you know that healthcare organizations are increasingly turning to external IT partners to align in the digital landscape? Managing EHRs and telehealth platforms is costly within the context of running a healthcare system. Hence, organizations are looking for options that offer specialized skills and scalable infrastructure along with consistent compliance support. This way, clinical […]

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Do you know that healthcare organizations are increasingly turning to external IT partners to align in the digital landscape? Managing EHRs and telehealth platforms is costly within the context of running a healthcare system. Hence, organizations are looking for options that offer specialized skills and scalable infrastructure along with consistent compliance support. This way, clinical teams only have to focus on patient care.

Since the global healthcare IT outsourcing market was valued at USD 54.3 billion in 2024, it is now projected to nearly double, reaching USD 103.3 billion by 2033. The growth rate is at a CAGR of 7.34% between 2025 and 2033.

In this guide, you will get to know what healthcare IT outsourcing covers and why organizations choose it. Additionally, you will understand how to implement it successfully by managing the risk involved and measuring ROI with a strategic approach to using outsourcing for innovation, not just cost savings.

What is Healthcare IT Outsourcing?

Healthcare IT outsourcing refers to the practice of delegating technology-related tasks and services to external vendors. Following this practice eliminates the need to manage them within your organization. This includes electronic health record management and medical billing outsourcing, as well as telemedicine platform development, along with healthcare application maintenance and even cybersecurity services.

Partnering with healthcare IT service providers gives organizations access to specialized skills and advanced infrastructure. They also get compliance-ready solutions without the cost of building them in-house. Outsourcing saves money. It also helps hospitals and clinics keep up with new healthcare technologies while keeping data secure and meeting HIPAA rules.

Key Benefits of Healthcare IT Outsourcing

Healthcare IT outsourcing delivers operational and technological as well as compliance advantages that directly impact patient care quality and organizational growth. Therefore, it offers more than mere cost saving, which includes:-

  1. Cost Savings and Operational Efficiency
    Outsourcing eliminates the need for heavy investments in hardware and software licenses as well as in full-time IT staff. Hospitals can convert fixed costs into variable costs by partnering with a healthcare IT outsourcing company and paying only for the services they use. This frees up your budget for patient care and innovation.
  1. Access to Specialized Expertise
    Vendors bring deep expertise in EHR implementation and healthcare app development. They also integrate skilled approaches to medical billing outsourcing along with other specialized areas. This ensures faster project execution with improved accuracy with the latest technology.
  1. Enhanced Compliance and Security
    You can address the increasing threat of cyberattacks by associating with a suitable vendor that offers related services. This is an important step that will also enable you to ensure HIPAA compliance in order to reduce legal and reputational risks.Want to know how much a HIPAA-compliant healthcare app can cost you? Read our HIPAA-compliant healthcare app development cost to find out.
  1. Scalability and Flexibility
    Vendors managing healthcare software services offer solutions that will allow you to address dynamic demands during off-season or during other times. As a result, you can easily scale IT operations up or down depending on demand, so you can run your operations seamlessly, whether it’s during a seasonal patient surge or while expanding telemedicine services.
  2. Focus on Core Healthcare Services
    As a healthcare organization, the primary objective is to deliver quality patient care. Therefore, by outsourcing its functions, you can focus more on it instead of managing complex tech infrastructure.

Potential Risks With Healthcare IT Outsourcing Services and How to Mitigate Them

Organizations must be aware of potential challenges that could affect operations and patient trust. Also, keep in check the other significant benefits that healthcare IT outsourcing services offer.

  1. Data Security and HIPAA Compliance Risks
    Your outsourcing operations involve sharing sensitive patient data with third parties, and data breaches can lead to fines as well as reputational damage.
    How to Mitigate: Partner with vendors who adhere to HIPAA compliance and offer ISO certifications, as well as regularly audit their security measures to make sure that encrypted data transfers are included. Additionally, include strict compliance clauses in service-level agreements.
  1. Loss of Direct Control Over IT Processes
    When IT management is in external hands, that might lead to delays in decision-making, and oversight can also be reduced. This is another important concern that you need to tackle.
    How to Mitigate: You can consider working with multiple outsourcing providers so you do not rely on just one, which might offer you limited benefits. This approach allows you to change or add vendors as needed, along with access to the project dashboards, where you track outsourced work for better control.
  1. Vendor Reliability and Service Quality Issues
    A poorly performing vendor can lead to delays, downtime, or substandard service delivery.
    How to Mitigate: Start with conducting a thorough vendor evaluation after checking available client references and case studies. You can also evaluate authentic healthcare IT project portfolios for the performance metrics, escalation protocols, and penalty clauses in SLAs.
  1. Integration and Transition Challenges
    Migrating to an outsourced IT model may cause temporary disruptions in workflows. This may also cause compatibility issues with existing systems that can’t be ignored.How to Mitigate: Plan phased transitions with clear onboarding steps. Also, ensure an approach for staff training and a backup continuity plan.

Step-by-Step Guide to Implementing Healthcare IT Outsourcing

Are you thinking of integrating healthcare IT outsourcing services into your organization? You will have to develop a strategy to work with them. This is because a well-structured approach ensures smooth execution and achieves measurable results.

Step 1: Assess Organizational Needs and Outsourcing Goals

Start by listing the IT functions you want in your organization. These might include EHR management, cloud hosting, and telehealth platforms. Set clear goals such as lowering costs or improving scalability in order to implement them without any hassles.

Step 2: Define Scope and Budget

Define a clear deadline, budget, and plan for current costs and future benefits to get the best value from healthcare IT outsourcing. You need to decide what your outsourcing project should deliver.

Step 3: Identify and Evaluate Potential Vendors

Research vendors with proven experience in healthcare IT consulting services. Don’t forget to check compliance certifications such as HIPAA, HITRUST, client case studies, and their track record on similar projects.

Step 4: Create Strong Service Level Agreements 

SLAs should have detailed performance metrics and data protection measures. They should also possess suitable escalation processes along with penalties for non-compliance, which are necessary to ensure accountability and service consistency.

Step 5: Onboarding, Transition, and Change Management

You should plan a smooth transition with minimal disruption to ongoing operations. Train your staff for easier adoption with the new workflows and maintain constant communication with the vendor during the onboarding phase.

Step 6: Continuous Monitoring and Performance Evaluation

You can use analytics dashboards and hold regular review meetings to track vendor performance. Also, do periodic audits to check compliance and find areas for improvement in healthcare IT outsourcing.

Choosing to implement a methodical approach that minimizes risks and ensures seamless integration. This adds a benefit to position your healthcare organization better for long-term digital growth.

Measuring the ROI of Healthcare IT Outsourcing

A successful healthcare IT outsourcing strategy focuses on delivering clear and measurable value. Organizations should monitor both financial and operational metrics to assess ROI effectively.

Key ROI Metrics to Monitor

  • Cost Savings – Compare IT operational expenses before and after outsourcing.
  • Productivity Gains – Measure improvements in service delivery speed and uptime.
  • Compliance Efficiency – Assess reductions in HIPAA violations or audit issues.
  • Patient Satisfaction – Monitor feedback scores related to technology-enabled services like telehealth.

Choosing the Right Healthcare IT Outsourcing Partner

Outsourcing can improve healthcare operations when you collaborate with a suitable partner. A poor choice can cause compliance issues, delays, or rising costs. It works like part of your team and helps improve efficiency and patient care while eliminating delays or any compliance issues. You can use the checklist below to choose with confidence.

Must-Have Criteria

S. No. Criteria Description
1.  Proven healthcare expertise Ask for case studies in EHR, telehealth, or revenue cycle management.
2.  Certifications & compliance Look for HIPAA, HITRUST, ISO 27001, and SOC 2 credentials.
3.  Robust security End-to-end encryption, MFA, and documented incident response procedures.
4.  Integration skills Strong FHIR and API knowledge, plus hands-on experience with major EHRs.
5.  References & results Speak with current clients to validate delivery quality and ROI.

Operational Fit

S.No. Operational Fit Description
1.  Flexible engagement models Fixed price, time-and-materials, or dedicated teams to match your project risk profile.
2.  Governance & transparency Weekly status updates, clear SLAs, and shared dashboards.
3.  Scalability Ability to ramp resources quickly to meet new demands
4.  Financial stability A track record of business continuity and long-term viability.

Cultural -Practical Fit and Contract Essentials

S.No. Element Description
1. Communication style Dedicated project managers and quick escalation paths.
2.  Time-zone alignment Overlap for real-time collaboration.
3.  Innovation mindset Evidence of R&D in AI, IoMT, or cloud optimization.
4.  Detailed SLAs Uptime, response times, and security KPIs.
5.  Data & IP rights Clear clauses on code ownership and patient data control.
6.  Exit strategy Knowledge transfer plans to ensure a smooth transition if needed.

 

7. Transparent pricing No vague “out-of-scope” cost traps.

Quick Vendor Scorecard

Rate each vendor on a 0–5 scale for:

  • Domain expertise
  • Compliance & security
  • Integration capability
  • Communication & governance
  • Scalability & cost model
Tip
Shortlist vendors scoring 4 or higher before deep negotiations.

How AI is Reshaping Healthcare IT Outsourcing?

Artificial Intelligence is becoming a key driver for innovation in IT outsourcing. It can help in predictive maintenance and anomaly detection. This keeps systems running smoothly and securely while allowing IT teams to focus on bigger technology projects.

Outsourcing companies are increasingly offering AI-driven solutions such as:

  • Predictive analytics for patient risk assessment
  • Chatbots for round-the-clock patient support
  • AI-based medical imaging analysis for faster diagnosis
  • Natural language processing to handle clinical documentation

AI adoption is likely to be a major growth factor in this rise. Providers who partner with outsourcing firms that leverage AI will be better positioned to meet future healthcare demands.

Why Outsource Healthcare App Development Services to Imenso Software?

The outsourcing healthcare app development services decision is more about partnering with a team that understands compliance and patient-centric innovation. Imenso Software brings together healthcare domain expertise with cutting-edge tech skills and a proven outsourcing model to deliver secure and high-performing solutions.

  1. Deep Healthcare Domain Knowledge
  2. End-to-End Development Capabilities
  3. Compliance & Security-First Approach
  4. Flexible Outsourcing Models
  5. Proven Track Record
  6. Transparent Communication

Outsourcing healthcare app development with Imenso Software means getting a partner who blends technical expertise, healthcare compliance, and business understanding, so you can focus on improving patient care while we handle the tech.

FAQs 

  1. What is the average cost of healthcare IT outsourcing?
    The cost can range from $25 to $150 per hour for outsourced IT services which also depends on the provider’s location and expertise as well as the complexity of tasks.
  2. How can hospitals ensure HIPAA compliance when outsourcing IT services?
    Hospitals should partner only with vendors who have proven HIPAA compliance certifications and sign a Business Associate Agreement. They should also follow strict data encryption and audit protocols.
  3. Which healthcare IT functions are most commonly outsourced?
    The most common functions include electronic health record management and IT helpdesk support. The cloud hosting and cybersecurity services, as well as telehealth platforms, are also in demand.
  4. How long does it take to see ROI from outsourcing?
    ROI timelines are variable in most cases. But many healthcare providers report noticeable cost savings and efficiency improvements within 6–18 months after implementation.

Want more information about our services?

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HIPAA Compliance for Software: A Practical Guide https://www.imensosoftware.com/blog/hipaa-compliance-for-software-a-practical-guide/ Tue, 19 Aug 2025 13:43:07 +0000 https://www.imensosoftware.com/?p=13657 Security breaches hit all types of businesses. The hardest hit of them all are the healthcare providers and their patients. In 2024, over 500 patient records were compromised. More than 20 healthcare providers had to pay hefty penalties for HIPAA violations. In light of this, the current situation seems shocking. HIPAA audits conducted for the […]

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Security breaches hit all types of businesses. The hardest hit of them all are the healthcare providers and their patients. In 2024, over 500 patient records were compromised. More than 20 healthcare providers had to pay hefty penalties for HIPAA violations. In light of this, the current situation seems shocking.

HIPAA audits conducted for the past few years show that only 6% of organizations have all relevant technical checks for HIPAA-compliant app development. It means very few businesses actually protect ePHI (electronic patient health information).

It is high time for software firms in the healthcare sector that manage or have access to identifiable health information of patients to realize the importance of being HIPAA compliant.

This blog will serve as an actionable guide for HIPAA-compliant app​ development. We will cover all the essential safeguards and best practices to develop an app that positively serves you and your patients.

Meaning of HIPAA-compliant App Development​

HIPAA-compliant app development​ means that your app fulfills the technical and physical checks of the HIPAA Security Rule. It means that the app can only use or disclose ePHI to the extent that the HIPAA Privacy Rule permits. The Security Rule ensures confidentiality, integrity, and availability of the patient data via robust administrative, physical, and technical safeguards.

What Is the Subject Matter?

Any data in your software related to a person is subject matter. They include:

  • Software handling patient records or health data. It must follow HIPAA.
  • AI and IoT breakthroughs extend compliance to remote monitoring and analytics.

What Is a Covered Entity?

Covered entities are companies handling healthcare functions under HIPAA. These include:

  • Clearinghouses for billing and claims
  • Health plans and insurance companies
  • Healthcare providers
  • Business associates. These are software vendors, cloud providers, and IT consultants
  • Software Requiring HIPAA Compliance
  • Below are the types of software that require HIPAA compliance:
  • Electronic health record (EHR)
  • Electronic medical record (EMR) systems
  • AI-powered diagnostics or predictive analytics tools that process patient data
  • Telemedicine systems supporting video consultations and ePHI sharing
  • Remote patient monitoring systems that use IoT devices
  • Healthcare management systems. Examples include patient portals and hospital management platforms
  • Medical billing and coding software

Five  Main Rules of HIPAA-Compliance

HIPAA-compliant mobile app development​ demands the protection of patient data. The protection should be present throughout the storage, transmission, and access. This is covered in the 5 HIPAA rules.

1. Privacy Rule

The Privacy Rule outlines the rights patients have over their health data. This rule is applicable to all identifiable health data.

Healthcare software handling PHI and ePHI must ensure:

  • Patient must be able to access, examine, and request copies of their PHI
  • Sharing of PHI is only applicable in a few legal or research circumstances.
  • Disclosure of patient data requires their consent.
  • A privacy official must supervise compliance. They must ensure adherence to privacy policies.
  • If PHI disclosure occurs, it should happen under strict protocols.

2. Security Rule

HIPAA-compliant app development​ agencies should be aware of the Security Rule. It protects PHI from breaches and illegal access. Below are its key safeguards.

Perform frequent risk analyses to find security gaps.

  • Limit access to ePHI on the basis of job role and operation.
  • Staff should get training on security practices and incident response plans.
  • Only authorized staff can access physical systems with ePHI.
  • Define rules for the secure use, removal, or reuse of devices with ePHI.
  • Encrypt ePHI during storage and transmission.
  • Use MFA to prevent illegal access.
  • There must be platforms that implement audit controls to record system activity involving ePHI.

3. Breach Notification Rule

The Breach Notification Rule lays out the procedure to follow in case of a breach of PHI.

  • Affected patients must receive written notice within 60 days of discovering the incident.
  • If the breach affects over 500 patients, the organization must alert the media. It must issue a public announcement
  • Large-scale breaches must immediately be reported to the Department of Health and Human Services. Minor breaches can be reported yearly.
  • Business associates must alert covered entities of breaches. They should adhere to the same timeframe.

4. Omnibus Rule

The Omnibus Rule gives clarity on the examination of the HIPAA Privacy and Security Rule breaches. It also decides on how to penalize the responsible party. Below is an overview of this rule for HIPAA-compliant app development​ businesses.

  • Businesses must perform frequent audits to spot compliance loopholes
  • In case of non-compliance, the company must come up with corrective action plans.
  • The harshness of penalties depends on the negligence level.
  • Covered entities should ensure their business associates follow HIPAA rules. Non-compliance by the associate can cause the covered entity to face penalties.

5. Enforcement Rule

The Enforcement Rule defines the rules and fines for violations of HIPAA’s Privacy, Security, and Breach Notification rules by covered entities and Business Associates. Here are its key tenets.

  • All covered entities and business associates must maintain HIPAA requirements in safeguarding PHI and ePHI
  • A violation of unsecured PHI must be reported to the impacted patients. It must also be reported to the Department of Health and Human Services and the media (if applicable)
  • Disclosure and marketing limits restrict the use of PHI for marketing or sales without clear patient permission.
  • BAAs must include clauses that impose HIPAA’s security standards.
  • The rule brings forth a tiered penalty plan. It is based on the level of negligence. The plan imposes fines and sanctions on entities that do not comply with HIPAA’s standards.

Technical Safeguards to Make Your Software Compliant With HIPAA

Technical safeguards are technology-based security measures and related procedures that protect ePHI and control access to it. They include agreements with healthcare entities, stringent access controls, and more. Below are the key measures every HIPAA-compliant software solution should have:

1. Business Associate Agreement (BAA)

A HIPAA-compliant software firm must sign a BAA with covered entities. This is the healthcare company. BAA outlines the vendor’s duty to protect PHI. In the absence of a BAA, the software is not HIPAA compliant.

Software agencies that offer BAA usually list so on their website or other critical documents. Through it, they let you know about their suitability for healthcare companies.

2. Access Controls and User Authentication

Access means “the ability or the means required to read, write, modify, or communicate data or otherwise use any system resource. Access controls grant users the rights to access and perform functions within information systems, apps, programs, or files. As per the Access Control standard, a covered entity should implement technical policies and plans for electronic information platforms. These procedures will maintain ePHI to allow access only to the people/programs with the access rights. Four implementation specifications are linked with the Access Controls standard.

a. Unique User Identification

It states that a covered entity must assign a unique name and/or number for identifying and tracking user identity. User identification determines a particular user of an information system. A unique user identifier lets you track specific user behaviour when they are using that information system. So, they can be held accountable for what they do on the systems with ePHI.

The company must determine the best user identification strategy as per its workforce and operations. A few questions to consider include

  • Does every staff member have a unique user identifier?
  • What is the present format for unique user identification?
  • Can the unique user identifier be used to monitor user activity within information systems that have EPHI?

b. Emergency Access Procedure

The company must define policies to obtain necessary ePHI during an emergency. It’s crucial to identify the situations that need emergency access to a system that has ePHI. Staff should be trained in ways to access ePHI in these cases. Some questions to consider are:

  • Who needs access to the EPHI in the case of an emergency?
  • Are there policies and plans in place that give the right access to ePHI in these situations?

c. Automatic Logoff

An organization should implement electronic procedures that stop a session after a specific time of inactivity. Automatic logoff is a great way to prevent unauthorized users from accessing ePHI on a system when it is left unattended for long. Essential questions to consider are:

  • Do current information systems have an automatic logoff function?
  • Is the automatic logoff feature active on all systems with access to ePHI?

d. End-to-End Encryption

This specification states to implement a mechanism to encrypt and decrypt health data. Encryption involves encoding an original piece of text into an encoded message. Encrypted data is less likely to be decrypted by unauthorized users.

Some questions to consider include:

  • Which EPHI should be encrypted and decrypted to prevent access by persons/apps without access rights?
  • What encryption and decryption controls are appropriate to implement to avoid access to EPHI by programs/people without access rights?

3. Audit Logs & Monitoring

The Security Rule does not determine the data that audit controls should collect. The organization should conduct its risk analysis. It should consider its own IT infrastructure to identify the right audit controls for systems using ePHI.

The questions below will prove helpful.

  • What audit control mechanisms are appropriate to implement to record and assess activity?
  • What are the audit control features of systems with ePHI?
  • Do the audit controls implemented let the company adhere to the policies developed to comply with the implementation specification for Information System Activity Review?

A software compliant with HIPAA laws should:

  • Maintain comprehensive audit logs of all staff engagements with PHI.
  • Offer real-time tracking and alerts for suspicious activity.
  • Support log retention for six years.

4. Automatic Data Backup & Disaster Recovery

Data loss protection is another crucial HIPAA requirement. Companies must fulfil it to safeguard PHI from disaster or loss. A HIPAA-compliant software should have:

  • Automated encrypted backups to ensure that the latest PHI is retained in case of a security attack.
  • Comprehensive disaster recovery plans to restore data in any event that compromises data access.
  • Geographically redundant storage so that PHI is stored on separate servers in different locations. So, if one server is damaged, patient data can still be accessed.

5. Transmission Security

This standard requires an organization to implement security measures that protect against unauthorized access to ePHI transmitted over an electronic communications network. The company must assess its current methods to transmit ePHI. Then, decide the relevant security measures to protect ePHI as it is transmitted. There are two implementation specifications for this:

a. Integrity Controls (Addressable)

The covered entity must implement security measures to ensure that electronically transmitted ePHI is not improperly altered during transmission. Network communications protocols are used to protect the integrity of ePHI. They ensure that the same data is being sent and received. Below are some questions that help determine which integrity controls to consider.

  • What security measures are currently used to safeguard ePHI during transmission?
  • Has the risk analysis identified situations that may cause alteration to ePHI by unauthorized sources during transmission?
  • What security measures can be used to protect EPHI in transmission from unauthorized access?

b. Encryption (Addressable)

This specification states to implement a control to encrypt ePHI when appropriate. Several encryption technologies are available for companies. But the sender and receiver must use the same technology when data is being transmitted. According to the Security Rule, an organization can use the encryption method best suited to its needs.

Below questions will help determine the right course of action.

  • How does the business transmit ePHI?
  • How often does ePHI transmission take place?
  • Is encryption required to protect EPHI during transmission based on risk analysis?
  • What methods of encryption will safeguard the transmission of ePHI?

6. HIPAA Training & Policies

It’s easy to compromise software whose users are not trained on how to use it. In other words, your staff must know how to spot suspicious activity and report it. For this, always choose software vendors that offer HIPAA compliance. They must provide cybersecurity training. Reliable vendors implement administrative controls. They can customize security policies to align them with your needs.

 Best Practices for HIPAA-Compliant Application Development

To develop a HIPAA-compliant mobile app, you must consider various things. Below are some proven approaches to follow.

1. Perform an In-Depth Risk Assessment

Risk analysis lets you spot potential gaps. If unchecked, they can compromise patient data. Risk analysis should be comprehensive. It means that it should assess every aspect of development. From how data is fed to user management and transmission, you must examine everything. This will enable you to develop precise mechanisms for data protection.

2. Enforce Robust Access Control Measures

A trusted HIPAA-compliant app development company implements strong access control measures. They know it’s crucial for data security and privacy. Limit access to PHI based on user roles. Use authentication controls like MFA and password policies. Ensure that the system with PHI logs off automatically if it is idle for a long time.

3. Apply Encryption Protocols

Apps should use the best encryption safeguards. This is crucial for data at rest and data in transit. Encryption checks prevent illegal access to data. If the patient data falls into the wrong hands, it remains encrypted. Therefore, only the relevant party can make sense of it.

4. Update and Patch Systems Regularly

Security is a critical part of developing a HIPAA-compliant app​. So, frequently update and patch the systems. Streamline this task by creating a plan for regular updates. Patch systems without delay. This will shield the software against new threats.

5. Maintain Detailed Documentation and Audit Trails

Maintaining detailed documentation and creating audit trails simplifies compliance procedures. Documentation should include every instance of compliance-related tasks. Audit trails should record all those who accessed PHI and what they did with it.

Steps to Create a HIPAA Compliant App

HIPAA-compliant app development requires you to adopt privacy-first thinking. The process can seem daunting. So, we have broken down the various steps below.

Perform a HIPAA Compliance Analysis and Requirements Assessment

Document every area where patient data enters, moves, or rests. Create comprehensive data-flow diagrams. Then, compare them against HIPAA’s Privacy and Security Rules.

Every data flow should align with the three safeguard categories:

  • Administrative: Policies, plans, staff training, breach response action plan.
  • Physical: Facility access controls, protocols to dispose device, and workstation security
  • Technical: Encryption, audit logging,  access controls, intrusion detection.

Select the relevant technology stack for HIPAA-compliant app development

  • Backend Frameworks: Node.js, Spring Boot, and Django ensure robust access controls and encryption.
  • Frontend Technologies: React Native, Swift, and Kotlin are suitable for a secure and responsive interface.
  • Databases: PostgreSQL, MongoDB, and Google Cloud Healthcare API.
  • Cloud Services: AWS, Microsoft Azure, and Google Cloud

Choose and prioritize features of a HIPAA-compliant app

A HIPAA-compliant app combines strong security with user-friendliness. The app has several distinct features. We have grouped them into three primary categories.

Security Features

Security is the topmost priority. The features below ensure that the app maintains user trust and legal standards.

  • End-to-end encryption for data in both transit and at rest
  • Two-factor authentication (2FA) for user access or login
  • Role-based access control to restrict access to data by user role
  • Audit logs that track all user actions and access to data

User-oriented Features

A HIPAA-compliant app is user-friendly. Healthcare providers and patients must be able to perform various tasks with ease. At the same time, the features should not sacrifice data privacy. User features include:

  • Secure patient profiles with limited access to personal health data
  • Encrypted messaging for sensitive patient-provider dialogue
  • Appointment scheduling and alerts
  • Secure telemedicine features for virtual consultations

Compliance Features

Compliance features maintain the integrity of the app’s data. They offer continuous protection for patients and doctors. These features are:

  • Frequent data backups with recovery plans
  • HIPAA-compliant external integrations and APIs
  • User-managed privacy settings to control data sharing
  • Security audits and risk analysis to maintain compliance

Establish User Roles and Access Levels Based on HIPAA Standards

Identify all user personas. This includes patients, doctors, billing staff, and admins. Give only the appropriate permissions to everyone. Capture them in an Access Control Matrix. Then, implement them in your authentication layer.

Automated onboarding and offboarding procedures. This keeps permissions current. So when roles change, your platform reflects it in real-time.

Build a Secure App Architecture

Break down your healthcare app into layers. These include presentation, business logic, and data access. Enforce encryption at each one of them. Isolate PHI workflows. It ensures that a vulnerability in one component does not affect the entire dataset.

Create threat models and data-flow sketches. This will help you learn and plan for the worst-case situations. Then, reinforce controls around these crucial paths.

Enforce Robust Authentication and Access Control Processes

Implement industry-standard protocols. These are OpenID Connect and OAuth 2.0. Turn on MFA for each user. Set up instant token revocation and session timeouts if suspicious activity is detected. Enable permissions across web, backend services, and mobile to remain consistent by centralizing policies in an Identity and Access Management (IAM) system.

Encrypt PHI Data at Rest and in Transit

Generate, rotate, and retire encryption keys on a fixed schedule. Use the Key Management Service (KMS) of your cloud provider for this purpose. Implement HTTPS/TLS 1.3 for every endpoint.

Encrypt database backups, snapshots, and exports with different keyrings. Automate these settings via infrastructure-as-code to reduce human error. It will offer consistent protection to your data.

Develop Comprehensive Audit Logging and Monitoring Functions

Set your code to log major events systematically with timestamps. Events include user logins, edits, record views, exports, and failed login attempts. Forward these logs in real time to a SIEM system. Set up alerts to get notified about suspicious patterns. These can be mass exports or off‑hours access. This will enable you to investigate promptly. Store logs in a secure location to use them in the event of an incident.

Create Breach Detection, Response, and Notification Workflows

Create a playbook outlining the following:

  • Detection thresholds
  • Containment steps
  • Forensic investigation activities
  • Notification timeframes

Automate wherever possible. For example, for triggering alerts from your SIEM, Isolate sacrificed credentials, and created notifications drafts for affected patients and for HHS.

Sign BAAs With All Service Providers

Build an inventory of all vendors that handle PHI. These include analytics systems, cloud hosts, messaging platforms, and email providers. Everyone should sign a BAA outlining their security responsibilities. Review these agreements annually or when you add new services.

Test, Audit, and Train Consistently to Maintain HIPAA-Compliance

Create a record of quarterly vulnerability scans, bi-yearly penetration tests, and policy reviews. This will let you maintain your app’s compliance with HIPAA. Revisit your controls and documentation after any data protection laws update.

The first step for HIPAA-compliant app development is choosing the right tech stack. Using the right technologies will help you safeguard confidential data most effectively. It will also speed up development. Next, you must equip the app with the essential features needed for compliance.

How Much Does a HIPAA-Compliant Application Cost?

The cost of HIPAA-compliant mobile app development ranges from $50,000 to $500,000. However, the exact price depends on various factors. These are:

  • The app’s complexity
  • Location of HIPAA-compliant app development company
  • The category of users for whom the app is made. These mainly fall into general users, staff, and admin.

Having a dedicated app development budget is critical. You must find a team with expertise over HIPAA-compliant app development. Below are some options to consider.

In-House Team

This  is one of the best options for healthcare facilities with a big budget. You must also have adequate time if you plan to hire in-house staff. Keep in mind that building such a team comes with its own set of risks. These include the absence of business analysis and project management. The only way to overcome them is to hire a team fully equipped with the skills and expertise to develop a HIPAA-compliant mobile app.

Freelancers

Hiring freelancers is a cost-effective approach. These developers often charge less than in-house staff. However, it has been seen that freelancers are often unable to leverage and manage resources for effective development. Many also lack the essential skill set for HIPAA-compliant app development.

Outsource to an App Development Agency

Outsourcing to a HIPAA-compliant app development company is often the best option. It helps you tap into the expertise of skilled developers. At the same time, you save the cost of hiring and building an in-house team.

Imenso Software: Your Ideal HIPAA Compliant App Development Company​

Being HIPAA-compliant is a prerequisite for healthcare apps. Navigating the laws can seem challenging to many. It’s exactly here that we come in. Imenso Software is a leading HIPAA-compliant app development company. For over a decade, we have delivered healthcare providers with secure software that upholds HIPAA standards. Our experts have a wealth of experience and a deep industry knowledge. This makes us well-equipped to partner with companies looking for scalable, secure healthcare app development. Connect with us today to discuss your project.

 Frequently Asked Questions

1. What certification is needed to build a HIPAA-compliant app?

There is no certification to develop a HIPAA-secure app. The only requirement is to adhere to all the HIPAA safeguards. The app should be equipped to protect patient data at all times.

2. Which healthcare apps should comply with HIPAA laws?

A healthcare app that stores or processes ePHI must comply with HIPAA laws. So, it’s crucial to define your app idea and target users. This will help you know if your app falls within HIPAA compliance.

3. Does HIPAA-compliant software also indicate HIPAA compliance of the business as a whole?

No, a HIPAA-compliant mobile app means that you adhere to a part of the specified security protocols. For the organization to be HIPAA-compliant, it must have a setup with every type of safeguard. These include administrative, physical, and technical checks.

4. Are cloud-based healthcare apps HIPAA compliant?

Yes, cloud-based health apps process and store ePHI. So, they are HIPAA-compliant. Cloud providers like AWS and Google Cloud offer end-to-end encryption. A trusted HIPAA-compliant app development company further strengthens security by implementing AES encryption.

Want more information about our services?

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How Much Does It Cost to Build a Healthcare Practice Management Software https://www.imensosoftware.com/blog/how-much-does-it-cost-to-build-a-healthcare-practice-management-software/ Mon, 18 Aug 2025 15:14:11 +0000 https://www.imensosoftware.com/?p=13622 Don’t you think that running a healthcare practice sounds simple on paper? But, anyone in it knows, it’s a full-time job to manage appointments along with handling billing and dealing with insurance. This also involves storing patient records and ensuring compliance. Do you know the global practice management system market size is growing at a […]

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Don’t you think that running a healthcare practice sounds simple on paper? But, anyone in it knows, it’s a full-time job to manage appointments along with handling billing and dealing with insurance. This also involves storing patient records and ensuring compliance.

Do you know the global practice management system market size is growing at a CAGR of 10.19% from 2025 to 2030?

That’s why more clinics and health teams are turning to Healthcare Practice Management Software. It helps organize the backend so doctors and staff aren’t drowning in admin work all day.

If you’ve ever thought about building your system, chances are the first thing you’ve wondered is, How much is this going to cost?

And the honest answer? It depends on what you need and who’s building it. Besides this, how complex it is and how fast you want it done are also important. So, we’ll break it all down and understand how much it costs to build a healthcare practice management software.

What Is Healthcare Practice Management Software?

Let’s keep it simple. Healthcare Practice Management Software (HPMS) is what keeps your clinic or hospital running smoothly behind the scenes.

It helps you do all the non-clinical stuff like:-

  • Scheduling appointments
  • Registering patients
  • Sending reminders
  • Managing bills and insurance
  • Tracking reports and admin tasks
  • Keeping everything organized and secure

Basically, it’s the digital assistant your practice needs to stay efficient without burning out your team.

Now, HPMS is different from EHR (Electronic Health Records). It focuses on clinical data that includes test results and prescriptions, as well as treatment notes. HPMS focuses on running the business side—things like workflow, operations, and patient flow.

Whether you’re a solo practitioner, a multi-location clinic, or a remote care startup, HPMS can take a huge load off your shoulders and save your team hours every week.

What Affects the Healthcare Practice Management Software Development Cost?

So now that we know what HPMS does, let’s get into what drives the cost of building a healthcare practice management software.

Spoiler: it’s not just about how many features you want. The price can vary significantly based on the complexity of your workflows and the level of customization required. It also includes who is building it and the degree of security your system needs to have.

Let’s break down the main things that impact the final price tag.

1. The Features You Want

The more your software needs to do similarly, the more time and cost it takes to build a healthcare practice management software. A simple scheduling and billing tool? That’s on the lower end. But if you want telehealth, EHR integration, smart reports, or real-time analytics? That’ll push things up.

2. Number of User Roles

Does your system need to support different types of users, such as front desk staff, doctors, nurses, patients, and even billing teams? You need each system to have its own layout, permissions, and flow.

3. Design & User Experience

Want something that looks clean and feels easy to use for your users? Or, are you planning for an interface that works across phones and tablets and desktops? That takes extra design effort. A bad UI will cost you way more support and frustration later.

4. Where Your Team’s Located

Costs vary wildly based on your development team’s location.

  • US or Canada: $120 to $250/hr
  • Europe: $60 to $120/hr
  • India, Southeast Asia: $25 to $60/hr

Even with the same skills, the location can double or triple your cost.

5. Compliance & Data Security

Healthcare applications dealing with sensitive data need to be compliant with HIPAA, HL7, and GDPR as required. It probably expects to spend more on encryption, access control, and legal reviews.

Read our blog to know how much does a HIPAA compliant app development cost.

6. Integrations

Need to connect with labs and pharmacy systems or insurance portals? It takes more dev time and sometimes extra licensing costs, as per the choice of platforms.

Each of these factors adds a layer to your total cost of practice management software for healthcare. Once you know which ones matter most for your practice will help you prioritize and budget smarter.

Feature Breakdown With Cost Estimates

Let’s talk about real numbers. Here’s a breakdown of the most common features found in healthcare practice management software. Also, you will get to know how much each might cost to build in 2025.

Remember, the complexity of your software is directly proportional to the increase in the final cost of practice management software for healthcare.

a. Appointment Scheduling

Let patients book and reschedule visits. Syncs with staff calendars and sends reminders.
The cost will be $5,000 to $10,000.

b. Patient Records Management

Stores patient details, history, allergies, prescriptions, and visit logs. Can be basic or deeply connected with EHR.
The cost will be $8,000 – $15,000.

c. Billing & Insurance Module

Handles invoicing, insurance claims, co-pays, and payment tracking. It can also detect errors or automate reminders.
The cost will be $10,000 – $25,000.

d. Telehealth Integration

Secure video calls, session notes, and digital prescriptions all in one place. A must-have for hybrid care.
The cost will be $10,000 – $20,000.

e. Role-Based Dashboards

It offers customized views for doctors and their admin staff, along with receptionists, and with billing teams, so everyone sees only what they need.
The cost will be $3,000 – $8,000.

f. HIPAA-Compliant Security Layer

This includes encryption and access control. Along with this, these include secure backups and audit logs. Essential if you’re handling protected health info.
The cost is $10,000 – $30,000.

g. EHR/EMR Integration

Allows syncing clinical records from existing electronic health systems into your HPMS.
The cost is $12,000 – $30,000.

h. Patient Portal

Let patients log in, view their records, book appointments, and message providers.
The cost is $6,000 – $12,000.

You don’t need everything right away. A smart approach is to build a lean Minimum Viable Product with just the essentials. Then add more features once your team and patients start using it.

How Long Does It Take to Build a Healthcare Practice Management Software?

If you’re thinking about building your healthcare practice management software, one of the first things you’ll want to know is, how long is this going to take?

It depends on how complex your system is. But here’s a general breakdown of the process and how much time each stage takes:-

1. Discovery & Planning – 2 to 4 weeks

This is where you figure out what you need. It involves business analysis, defining features, creating workflows, and mapping out priorities.

2. Design – 3 to 6 weeks

Your UX and UI designers create the look and feel of your software. This includes screens, navigation, and how everything will work across devices.

3. Development – 3 to 8 months

This is where your features come to life. Developers build the backend systems and frontend interfaces also APIs, or integrations, and all the logic.

4. Testing – 2 to 4 weeks

Now it’s time to find bugs and fix them. You’ll also test how the system works on different devices with real users and under stress.

5. Launch & Post-Go-Live Support – 2 to 4 weeks

Your HPMS is deployed, but the team sticks around to monitor performance, fix any post-launch issues, and help you onboard users.

So overall…

A simple system with basic features could take around 4 to 6 months. A more advanced, enterprise-level HPMS can stretch to 9 to 12+ months.

It’s not just about speed, it’s about building something solid that works smoothly and can grow with your clinic.

Custom vs. Off-the-Shelf – What’s Better?

You’ll hit a big question when you start exploring HPMS options. Should you build your own or use something that’s already out there?

Although there’s no one-size-fits-all answer and it depends on what your clinic needs today and how you plan to grow in the future.

Here’s how both options stack up.

a. Off-the-shelf HPMS 

Pros:

  • Fast to get started
  • Lower upfront cost
  • Comes with core features like billing and scheduling also EHR support
  • Regular updates and support from the vendor

Cons:

    • You pay monthly forever
    • Can’t always customize it to your workflow
    • Integration with other tools is hit or miss
    • You’re limited by their roadmap and features

b. Custom-Built HPMS

Pros:

      • Built exactly for how your clinic works
      • You own the code—no licensing fees
      • Easily integrates with your tools and EHRs, along with labs also billing partners
      • Scales and evolves with your practice

Cons:

      • Higher upfront cost
      • Takes time to plan, build, and launch
      • You’re responsible for updates and maintenance (unless you outsource that)

So, Which One’s Right for You?

Consider that an off-the-shelf tool might do the job just fine for a small clinic with basic needs and a tight timeline.

Are you growing fast and require special features or want full control? A custom healthcare practice management software is an investment that pays off long-term in both efficiency and ownership.

Hidden Costs of Healthcare Practice Management Software Development People Miss

When budgeting for healthcare practice management software, most clinics focus only on the upfront development cost. But there are a few sneaky extras that can catch you off guard if you’re not prepared.

Here’s what to look out for:

      • Maintenance & Support

Once your healthcare practice management software is live, it’ll need updating, bug fixes, and small tweaks over time. Most teams set aside 15–20% of the original dev cost annually for maintenance.

      • Hosting & Infrastructure

You’ll be paying monthly for cloud services like AWS or Azure, unless you’re running it on local servers, which is rare now.
Typical range: $200 to $2,000 per month, depending on your usage.

      • Staff Training

You’ll need to train your team to use the system properly, especially if it’s custom. Whether that’s video walkthroughs or live sessions, factor in $1,000 to $5,000 for this.

      • Data Migration

If you’re switching from spreadsheets or another HPMS, moving patient data safely and correctly is no small task. This could cost $2,000 to $10,000, depending on how much data you’ve got and where it’s coming from.

      • Ongoing Compliance Checks

Rules like HIPAA or GDPR don’t stay static. Your system needs to stay updated with the latest regulations. This might mean minor development updates or audits down the road.

Planning for these from the start will save you stress and money later.

Expected ROI & Long-Term Benefits from Healthcare Practice Management Software

Initially, building your healthcare practice management software might feel like a big investment up front, but the long-term payoff is real.

Here’s how custom healthcare practice management software starts returning value:-

1. Time Savings

Once you automate scheduling, billing, and reminders implies you spend less time on manual tasks and more time helping patients. That alone can free up hours every week.

2. Better Cash Flow

Payments become quicker and smoother with fewer billing errors and faster claims processing, also with built-in reminders for patients.

3. Happier Patients

When things run smoothly and fewer wait times, easy check-ins, and clear billing, your patient experience gets better. And a better experience means better retention.

4. Data-Driven Decisions

Custom dashboards let you track the right metrics and no more guesses. You’ll see where time and money go and how to improve operations.

5. Stronger Compliance

You reduce the risk of costly penalties or breaches, when your system is built with compliance baked in.

6. ROI Timeline

Most clinics that invest in a well-built HPMS start seeing a return in 12 to 18 months, especially if the software replaces multiple disconnected tools.

Bottom line, custom healthcare practice management software doesn’t just help you run smoother. It helps you grow smarter.

Healthcare Practice Management Software Cost Breakdown by Clinic Size

The size and structure of your practice play a big role in how much you’ll need to spend. A solo clinic has very different needs (and budget) compared to a multi-location hospital group.

Here’s a quick breakdown to give you a ballpark idea:-

      • Solo or Small Practice

You probably need just the basics like scheduling and billing. Also, maybe patient records and maybe a simple patient portal.
Estimated cost: $40,000 – $70,000

      • Mid-Sized Clinic or Group Practice

Now you’re adding more users or more roles and features. Such as dashboards, insurance claims, or lab integrations.
Estimated cost: $80,000 – $150,000

      • Enterprise or Multi-Location Setup

You’re looking at complex workflows and multi-role access. Also, it may have deep integrations (EHR, labs, pharmacies) and high-end security with scalable cloud infrastructure.
Estimated cost: $150,000 – $300,000+

These ranges can shift depending on how lean or loaded you want in your first version to be. Many practices also start small and grow the system over time.

Ready to Build Smarter Software?

Building your healthcare practice management software might not be cost-effective, but it’s an investment in smoother operations, happier patients, fewer errors, and more time for what matters.

The right HPMS can save you serious time and money down the line. You are in profit even if you’re a small clinic just starting or a growing group practice. The key is to build smart—start with what you need now, then scale as you grow.

If you’re still figuring out whether to build custom or just want help estimating your costs, our team at Imenso Software is happy to chat. We’ve worked with healthcare teams across the globe to build tools that fit the way they work.

FAQs

1. Is it cheaper to buy a HPMS instead of building one?

Off-the-shelf tools are cheaper upfront and faster to start using. But building your own can be more cost-effective in the long run, is good for custom features, or you want long-term savings.

2. How do I know if my clinic needs custom software?

If your current tools feel limiting and disconnected. Or you can’t handle your workflow the way you want. It’s a sign you’ve outgrown them, and custom software gives you control and flexibility tailored to your practice.

3. Can I build a HPMS in phases?

Many clinics start with just scheduling and billing. Later, they add features like telehealth or reporting. It is a smart style while working with a tight budget or timeline.

4. What’s the biggest cost factor when building HPMS?

Features are usually the biggest driver. More complex features like EHR integrations or HIPAA-level security add time and cost. Design and compliance also play a big role.

5. How long does it take to build a HPMS from scratch?

For a basic version, you’re looking at around 4 to 6 months. For a more advanced, fully integrated system, it can take 9 to 12+ months.

6. What ongoing costs should I expect after launch?

Plan for cloud hosting, system maintenance, updates, staff training, and occasional compliance reviews. These costs are often overlooked, but they’re essential to keeping your software running smoothly.

Want more information about our services?

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How to Secure Telehealth: Avoid Security and Privacy Risks https://www.imensosoftware.com/blog/how-to-secure-telehealth-avoid-security-and-privacy-risks/ Tue, 12 Aug 2025 14:01:21 +0000 https://www.imensosoftware.com/?p=13538 The global telehealth market is projected to surpass $240 billion by 2026 which is fueled by patient demand for convenience and provider interest in remote care solutions. But this rapid growth brings more risk than innovation. Telehealth platforms handle vast amounts of personal health data so these systems become prime targets for cyberattacks in the […]

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The global telehealth market is projected to surpass $240 billion by 2026 which is fueled by patient demand for convenience and provider interest in remote care solutions. But this rapid growth brings more risk than innovation.

Telehealth platforms handle vast amounts of personal health data so these systems become prime targets for cyberattacks in the absence of proper security controls. Healthcare data breaches exposed over 133 million records in 2023 alone.

In this blog, we’ll break down:

  • Why are telehealth platforms vulnerable?
  • The most common security and privacy risks
  • Proven strategies to keep your systems compliant and secure

This guide will help you take proactive steps to safeguard your telehealth ecosystem effectively.

The Biggest Security & Privacy Risks in Telehealth

Telehealth brings care to your fingertips, but it also presents cybercriminals with a larger attack surface than ever before. Here are the top threats you can’t afford to ignore:

1. Data Breaches and Medical Record Theft

Healthcare data is a goldmine, worth 10–20 times more than credit card details on the market. Hence, breaches can expose sensitive details resulting in identity theft and insurance fraud.
Example: A U.S. Telehealth in 2024 suffered a breach that exposed over 3 million patient records leaving millions in lawsuits and lost business.

2. Unsecured Video Conferencing

Not all video tools are built for healthcare. Using general platforms without end-to-end encryption risks unauthorized interception of live consultations.
Example: A New York clinic faced a HIPAA fine after patient consultations were streamed via an unsecured platform that hackers accessed.

3. Weak Authentication & Password Practices

Does your telehealth portal rely on simple logins and have no multi-factor authentication integration? If yes, that’s like locking the clinic door but leaving the window wide open.

4. Outdated or Unpatched Software

Cybercriminals often target old telehealth apps and medical device software as they have known vulnerabilities. That’s why skipping updates is like handing them a blueprint.

5. Public or Unsecured Wi-Fi Use

Patients and providers sometimes join consultations from coffee shops or airports. Without VPN protection, this is an open invitation for “man-in-the-middle” attacks.

Best Practices to Secure Telehealth Platforms

It’s about building habits and systems that protect patient trust, so keeping telehealth safe isn’t just about buying the right software. Here’s how to make sure your virtual care stays secure without turning every appointment into a tech headache.

  1. Stick to HIPAA-Compliant Tools
    A regular video chat app might be fine for catching up with friends, but it’s not built for handling medical information. Go for platforms that are HIPAA-compliant and offer end-to-end encryption also keep an audit trail. It’s the easiest way to make sure private health conversations stay private.
  2. Make Multi-Factor Authentication a Must
    Only using passwords to lock your systems is a weak option in the present day. That’s why, if you add an MFA works as a second lock. It’s like a one-time code or fingerprint scan that prevents your system from unauthorized logins, even if someone guesses a password.
  3. Encrypt Everything
    You can think of encryption as turning sensitive information into a secret code. This ensures that your data remains encrypted from a live video call to stored medical files. It safeguards your data even when it’s traveling and while it’s sitting in your system.
  4. Keep Everything Updated
    Having outdated software is like leaving your clinic door unlocked. Don’t forget to schedule automatic updates for your telehealth apps and devices also security systems so known vulnerabilities get patched before hackers find them.
  5. Teach People How to Stay Safe
    The best technology won’t help if people don’t know how to use it securely. Use tools and implement them to train your staff about the right practices.

Common Telehealth Security Mistakes to Avoid

It’s easy to overlook small gaps that open big doors for security threats, even with the best intentions. Here are the slip-ups that can put patient data and your reputation at risk.

  1. Using “Any” Video App
    Do you know that apps like Zoom, FaceTime, or WhatsApp are not built for full medical compliance? They might seem convenient, but can can lead to accidental privacy breaches.
  2. Weak or Reused Passwords
    If your clinic password is “Clinic123” or reused across accounts, you’re inviting trouble. Hackers love easy targets, and a weak password can undo thousands spent on security tools.
  3. Skipping Device Security
    It’s not just the software; you need to protect the devices too. Unlocked tablets, unencrypted laptops, or shared devices without proper logouts are a goldmine for cybercriminals.
  4. Forgetting to Log Out
    Sounds basic, but failing to log out of telehealth platforms or EHR systems, especially on shared computers can leave sensitive information exposed to the next person who uses it.
  5. Ignoring Patient Side Risks
    Even if your system is secure, patients might join calls from public Wi-Fi or store their records in unsafe ways. Not educating them about risks can still lead to a breach.

Case Study: The AMCA Breach — A Wake-up Call for Telehealth Security

The U.S. Healthcare sector was rocked by one of its most alarming data breaches in June 2019. The American Medical Collection Agency (AMCA), a third-party billing vendor for major diagnostic companies announced that hackers had infiltrated its payment system. The breach went undetected for eight months that exposing the personal and medical data of over 25 million patients.

The sensitivity of the stolen information is what made the situation devastating. Many elements got compromised, including names, addresses, dates of birth, social security numbers, insurance details, and in some cases, medical test results were compromised. Patients who had trusted their healthcare providers suddenly found their most private health details floating in dark web marketplaces.

The ripple effects were immediate and severe:

  • Quest Diagnostics, one of AMCA’s clients, confirmed 11.9 million patient records were affected.
  • LabCorp reported 7.7 million impacted patients.
  • Multiple lawsuits followed, and AMCA filed for bankruptcy due to the financial and reputational fallout within months.

The Takeaway for Telehealth Providers:
If a third-party vendor’s system is breached, it’s your reputation on the line. Robust vendor vetting, continuous security audits, and encrypted data handling, even by partners — are non-negotiable. Telehealth platforms must treat vendor security as an extension of their own.

Case Study: The Babylon Health Glitch — When a Video Call Became Public

In June 2021, UK-based telehealth provider Babylon Health known for its AI-driven consultations and online GP services faced a privacy nightmare that played out in real time.

A user logged into the Babylon Health app for a routine appointment, only to find they could view video recordings of other patients’ consultations. Within minutes, social media lit up with patient concerns. The company admitted that a software bug had allowed some users to access consultation videos that were not intended for them.

While Babylon Health insisted that the issue affected “a small number of patients” and was fixed within hours, the damage was already done. Patients had witnessed the fragility of their supposedly private healthcare conversations. The UK’s Information Commissioner’s Office (ICO) launched an investigation and Babylon’s reputation suffered a significant blow just as telehealth adoption was booming post-pandemic.

Why It Matters?
This wasn’t a hacker attack; it was a preventable software flaw. It’s a stark reminder that even small coding errors can cause massive trust erosion for telehealth providers. Rigorous testing, frequent penetration checks, and robust user access controls are as critical as encryption.

How to Secure Telehealth: Practical Strategies That Work

The truth is, telehealth security isn’t just about buying the right software. It’s about building a culture of privacy that starts from the first line of code and runs to the patient’s smartphone screen.

Here’s how successful telehealth providers are making that happen:

1. Use End-to-End Encryption (E2EE) — No Exceptions

Every call, message, and file shared between doctor and patient should be locked from the moment it’s sent to the moment it’s opened. Think of it as sealing your conversation in a vault that only two keys can open: yours and the patient’s.

2. Go Beyond Passwords — Multi-Factor Authentication (MFA)

A password alone is like locking your clinic with a glass door. Adding MFA — a one-time code, fingerprint scan, or face recognition — turns it into a reinforced steel gate.

3. Minimize Data Collection

If you don’t collect it, it can’t be stolen. Stick to only what’s necessary for treatment and compliance. Unnecessary personal details are just extra bait for hackers.

4. Regular Security Audits & Penetration Testing

Your telehealth platform needs regular “health checks” from security experts to catch weaknesses before attackers do, just as your patients need to get annual health checks.

5. Train Staff Like They’re the First Line of Defense

Human error is still the biggest cause of breaches. Front desk assistants, nurses, also even doctors need regular training to spot phishing emails and handle sensitive files correctly also to use secure apps.

6. Comply with HIPAA and Local Laws

You need to stick to the compliance regulations to build patients’ trust like HIPAA in the US and GDPR in Europe as well as similar regulations worldwide.

Top Tools & Technologies for Securing Telehealth

Since technology is the heart of secure telehealth, which is why we need to choose the right tools to keep patients’ data safe. It also ensures compliance of the platform with laws like HIPAA.

Here are the must-have solutions every provider should consider:

1. HIPAA-Compliant Video Conferencing Platforms

Examples: Zoom for Healthcare, Doxy.me, VSee
These platforms use end-to-end encryption, secure data storage, and HIPAA-compliant protocols to ensure private consultations.
Real Use: Doxy.me was adopted by over 1 million providers during COVID-19 for its compliance and simplicity.

2. Secure Electronic Health Record (EHR) Systems

Examples: Epic, Cerner, athenahealth
These systems store patient data securely and control access permissions that they may have. They also integrate with telehealth platforms to prevent manual data transfers.

3. Multi-Factor Authentication (MFA) Solutions

Examples: Okta, Duo Security, Microsoft Authenticator
Choosing to add MFA helps prevent the most unauthorized logins from happening these days. They are proven to be very helpful, even if passwords are stolen.

4. Data Encryption Tools

Examples: Virtru, Symantec Encryption, BitLocker
These tools encrypt data both “in transit” and “at rest,” which ensures that it is not readable even if intercepted.

5. Intrusion Detection and Monitoring Systems

Examples: Splunk, CrowdStrike, SolarWinds Security Event Manager
These detect unusual access patterns and flag potential cyberattacks in real time.

6. Cloud Security Services

Examples: AWS HIPAA-eligible services, Microsoft Azure Healthcare, Google Cloud Healthcare API
These platforms offer built-in security compliance features, data encryption, and secure backups.

Common Mistakes to Avoid in Telehealth Security

This is true that even well-intentioned healthcare providers sometimes leave security doors wide open without realizing it.

Here are the biggest missteps you need to know and what they can cost you.

1. Using Non-Compliant Video Tools

A small clinic in Ohio thought regular Zoom was “good enough” for patient consultations. Unfortunately, this is not true in terms of securing the data. The private health details can be leaked when a call recording is stored in the wrong cloud folder. This happened to them, and they ultimately paid a $25,000 settlement.

Lesson: Always choose platforms built for healthcare and not generic video apps.

2. Weak Password Practices

One telehealth nurse reused the same password across her email, EHR login, and patient portal. Attackers waltzed into patients’ records undetected for weeks after hacking her email.

Lesson: Enforce unique and complex passwords with multi-factor authentication.

3. Forgetting to Encrypt Stored Data

A startup launched a promising mental health app but skipped encryption for stored chat messages to speed up development. A breach exposed 15,000 private conversations, destroying their reputation overnight.

Lesson: Encryption isn’t optional; it’s your safety net.

4. Skipping Staff Security Training

A large hospital’s telehealth program fell victim to a phishing attack when a receptionist clicked a fake link. One click gave hackers access to appointment schedules and billing records.

Lesson: Human error is the #1 cause of breaches, so train your team regularly.

5. Ignoring Software Updates

An outdated patient portal had a known security flaw that hackers exploited. The fix had been available for months, but nobody installed it.

Lesson: Schedule updates as part of your security routine, not “when you get time.”

Future Trends in Telehealth Security

Telehealth isn’t slowing down, and neither are cybercriminals. In the next few years, expect security to move beyond passwords and firewalls into smart and adaptive systems that think ahead.

  1. AI-Powered Threat Detection

You probably know that cyberattacks are getting more sophisticated these days. Phishing emails now look like real patient messages, and malware can hide in harmless-looking files. AI will soon act like a digital bodyguard to scan every login and messages or files in real time to spot suspicious behavior before it causes damage.

  1. Biometric Authentication

Forget typing passwords, the next wave of telehealth logins will recognize your face, voice, or even heartbeat. Biometric logins are nearly impossible to steal, and patients will love the “log in without typing” experience.

  1. Zero-Trust Architecture

The old security model assumed that once you were “inside” the network, you could be trusted. Not anymore. Zero-trust means no one gets blanket access; every request to see or move data must be verified, even from insiders.

  1. Blockchain for Medical Records

Blockchain can create an unchangeable, timestamped log of who accessed patient data and when. This means absolute transparency for audits and an extra layer of trust for patients.

  1. Post-Quantum Encryption

This may sound like science fiction to you for now, but it’s closer than you think. Quantum computers will be able to break today’s encryption in seconds which can prompt healthcare systems to upgrade to quantum-resistant encryption well before that day comes.

Concluding Words 

Telehealth has brought the doctor’s office into our homes, but along with convenience comes a responsibility we can’t ignore. One security lapse could mean more than leaked data; it could mean broken trust, compromised care, and real harm to real people.

The future of telehealth will belong to the providers who treat cybersecurity like patient safety, proactive, constant, and non-negotiable. That means moving beyond bare-minimum compliance and embracing a culture where privacy is part of every click, call, and consultation.

Because at the heart of every encrypted file and secure login is not just “data” — it’s someone’s story, health, and peace of mind. And protecting that is the most important prescription we can write.

FAQs 

  1. Why is telehealth security such a big deal?
    Because your health data isn’t just numbers on a screen — it’s your identity, your medical history, and even details about your life that you wouldn’t want in the wrong hands. One breach can cause both financial loss and emotional harm.
  2. What’s the biggest security risk in telehealth?
    Weak access control tops the list. If accounts aren’t properly protected, hackers can bypass systems with stolen passwords or phishing tricks, and suddenly have access to confidential medical records.
  3. How can patients protect themselves during telehealth visits?
    Use trusted devices, keep your apps updated, enable two-factor authentication, and always make sure you’re on a secure Wi-Fi connection. Think of it like locking your front door before letting the doctor in.
  4. Are video consultations safe?
    They can be — but only if the platform uses end-to-end encryption and complies with healthcare regulations like HIPAA. If your provider can’t explain how your calls are secured, that’s a red flag.
  5. What should healthcare providers do to prevent breaches?
    Adopt a layered security approach: encryption, strict access controls, regular security audits, and ongoing staff training. Technology can do a lot, but human awareness closes the biggest gaps.
  6. Can telehealth be more secure than in-person visits?
    Surprisingly, yes, when systems are designed with strong security in mind, telehealth can protect patient data better than paper files or unsecured office networks. The key is constant vigilance.

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How Much Does It Cost to Build a HIPAA-Compliant Healthcare App https://www.imensosoftware.com/blog/how-much-does-it-cost-to-build-a-hipaa-compliant-healthcare-app/ Wed, 30 Jul 2025 08:56:44 +0000 https://www.imensosoftware.com/?p=13450 In February 2025, Community Health Center, a nonprofit in Middletown, Connecticut, had a major data breach. It affected 1,060,936 people. Sensitive data such as names, Social Security numbers, and medical information was exposed. Today, the nonprofit continues to face litigation. But the gravest fallout is the loss of customer trust. In February 2024, Change Healthcare […]

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In February 2025, Community Health Center, a nonprofit in Middletown, Connecticut, had a major data breach. It affected 1,060,936 people. Sensitive data such as names, Social Security numbers, and medical information was exposed.

Today, the nonprofit continues to face litigation. But the gravest fallout is the loss of customer trust.

In February 2024, Change Healthcare suffered a deadly data breach. Hackers stole data from over 100 million patients. Critical files were ransomed. Insurance payments were crippled for weeks.

In 2025, UnitedHealth Group, Change Healthcare’s parent company, revealed something more concerning. The data leak actually affected 190 million people! This makes it one of the biggest cyberattacks in the healthcare sector.

What Is HIPAA and Why Should You Care?

Healthcare is the favorite sector for cyberattacks. In recent years, breaches have grown massively. Their increase is visible in both number and cost.

Undoubtedly, the trend is very disturbing. But it points to the importance of obeying the HIPAA policies. Non-compliance can result in financial loss of over $60,000 per incident!

For healthcare facilities, apps compliant with HIPAA are a must. This step is not optional. It is obligatory for businesses in this sector that handle confidential health data.

The HIPAA Act

HIPAA, passed in 1996, limits the disclosure of patients’ health data without their consent. It provides a legal system to protect health data nationally. It also specifies how patient data should be treated with technological advancements.

Key Provisions of HIPAA

Privacy Rule

This rule lays down the standards to protect individually identifiable health data.

Security Rule

It sets the norms to safeguard electronic protected health data (ePHI).

Breach Notification Rule

This rule requires covered entities to notify affected people, the Secretary of Health and Human Services of a breach of unsecured PHI.

Enforcement Rule

This rule consists of provisions on compliance and investigation. It also has the terms for civil money penalties for HIPAA rule violations.

Significance of HIPAA Compliance

For Patients

HIPAA compliance is essential to protect PHI from improper access. It ensures patients that their health data is secure. Thus, it fosters trust in the patient-physician relationship. It allows patients to provide critical information to their provider without hesitation.

For Hospitals

Every medical facility has to abide by HIPAA rules. This is critical to prevent serious legal and financial outcomes. If they don’t obey the rules, they can attract hefty fines and loss of trust.

HIPAA compliance also helps simplify processes within the healthcare facility. It leads to better patient record management. Further, it also promotes privacy and security consciousness.

For Startup Owners

Non-compliance with HIPAA laws can ruin startups. This is especially true for those in early stages. Creating apps that aren’t compliant results in hefty fines. The amount can be anywhere from $100 to $25,000 for a single violation. Annually, you can end up losing $1.5 million! In some cases, you may even go to jail!

One of the most common HIPAA violations that healthcare systems face penalties for is failing to encrypt their digital devices. This occurs because they still use outdated security policies.

Does Every Health App Need to Be HIPAA-Compliant?

No. HIPAA compliance doesn’t apply to all health apps. Apps that don’t share your personal data with any entity in healthcare don’t need it. You must have come across apps for meditation or yoga. Such apps don’t need HIPAA compliance.

Should your app be HIPAA-compliant? Just answer these questions:

  • Do you operate in the U.S market?
  • Do you store medical data for a healthcare facility?
  • Do you gather, store, manage, or share personal health information that HIPAA protects?

If the answer is yes, you need a HIPAA-compliant software.

General Cost of Building HIPAA-Compliant Healthcare Apps

One cannot guess the exact cost of a HIPAA-compliant healthcare app. This is because it depends on factors like functions, the team’s expertise, and more. This table gives a general cost estimate for various HIPAA-compliant health software.

Type of Healthcare App Initial Investment
Telemedicine app $160K
EHR platform $600K
Patient engagement portal $100K
Health and wellness app $70K
Healthcare analytics system $300K
Remote patient monitoring software $300K
Advanced medical imaging platform $600K

Factors That Affect the Cost of HIPAA-Compliant Healthcare App

Do you need a HIPAA-compliant app? You must know how much it will costBelow are all the factors that impact the overall spend.

1. App Features & Complexity

The more features and the more complex their functionality, the higher the development time and cost:

a. Basic Features

The cost of basic features can usually begin from $40,000. It can go up as much as $80,000. Below are all the features included in this price.

  • Secure sign-up and sign-in processes
  • Patient and physician profiles
  • Appointment scheduling and alerts
  • Medication alerts

b. Moderately Complex Features

The cost of these features starts from $80,000. It can go up to $160,000. These include:

  • Telehealth functions
  • Digital prescribing module
  • EHR/EMR viewing
  • Secure in-app messaging
  • Wearable health data consolidation
  • Custom dashboards
  • Secure push alerts

c. Highly Complex Features

These are advanced features. Their cost begins from $160,000. Depending on how many you integrate, the cost can go beyond $600,000. These are:

  • Complete EHR/EMR bi-directional integration
  • Advanced remote patient monitoring with various devices
  • AI and ML integration
  • Extensive reporting and data analytics
  • Complex user roles and Role-based access structures
  • Various third-party integrations
  • Advanced payment gateway with insurance claims
  • Bi or multi-language support

2. Team Acquisition Costs

The team you hire to create the app also impacts the cost. The expenses mainly relate to your tech stack, timeline, and team’s location. Below is a region-wise breakdown of the costs. We have also included the expenses involved in various development phases.

Role Region Hourly Rate Skills/Tech Stack
UI/UX Designer North America $60 to $130
  • Figma
  • Sketch
  • HIPAA-compliant user interface design
Eastern Europe $30 to $90
South Asia $20 to $60
Frontend Developer North America $70 to $160
  • Proficient in core programming. This consists of HTML and CSS.
  • Well-versed in React, Flutter, and Vue.js
Eastern Europe $40 to $120
South Asia $30 to $60
Backend Developer North America $80 to $190
  • Knowledge of PHP and Node.js.
  • API development
  • Proficient in building HIPAA-compliant servers
Eastern Europe $50 to $130
South Asia $25 to $90
Business Analyst North America $50 to $130
  • Skilled at designing intricate workflows
  • Good analytical abilities
Eastern Europe $30 to $90
South Asia $30 to $80
QA Engineer North America $50 to $120
  • Proficiency with automated tool
  • Functional and regression tests
  • Manual testing
Eastern Europe $30 to $90
South Asia $20 to $70
Project Manager North America $70 to $160
  • Expertise in agile approach
  • Management experience
Eastern Europe $40 to $100
South Asia $30 to $80
Marketing Specialist North America $60 to $140
  • Marketing skills
  • Familiarity with digital marketing and healthcare niche marketing tactics
Eastern Europe $30 to $90
South Asia $20 to $70

3. HIPAA-Compliant Privacy and Security Features

Privacy and security features lie at the core of such apps. Below are all the essential ones and their costs.

Feature Description Approximate Cost
Data encryption Encryption techniques to protect confidential health data in storage and transmission. $10,000 annually
Access controls Strong access controls so only authorized users can access PHI. A few thousands to over $100,000
Audit logs Create and keep comprehensive audit trails. This is done to track access, modifications, and other PHI activities.
  • $10,000 for small organizations.
  • $20,000 to $100,000 and above for big organizations.
Authentication and authorization Strong authentication rules to verify user identities. The protocols also validate their authorization levels. $200 to $1,000+ per month
HIPAA-compliant hosting Choose cloud services or hosting providers that comply with HIPAA rules. They should be willing to enter into a Business Associate Agreement. $344 to $647 per month
Secure data transmission Ensures safe transmission of PHI across networks. $50,000 to $300,000+

 

General Budget to Consider for Building a HIPAA-Compliant App

It’s not possible to give a precise budget estimate. However, below we have provided the amount that you should roughly keep aside for different phases of app development. This will help you gain a good idea of the budget.

Product Complexity

Simple HIPAA-compliant apps may cost around $12,000. If you implement advanced features, set aside at least $150,000.

Development Team

Freelancers may charge up to $20,000. Specialized healthcare app development firms will charge up to $200,000.

Security Measures

Strong security measures like encryption, authentication, and security audits cost anywhere between $12,000 – $60,000.

Compliance Consulting

Engaging experts for risk assessments and ensuring compliance with HIPAA rules may demand an investment of $5,000 to $30,000.

Testing and Quality Assurance

For testing and QA, a budget of $12,000 – $60,000 is ideal. The exact amount depends on your app’s complexity.

Maintenance and Support

This takes up about 20% of the initial development expense.

Tips to Reduce the Cost of HIPAA-Compliant Healthcare App

It’s critical to develop an app with the latest features that offers value to your users. At the same time, HIPAA compliance can prove to be expensive. Luckily, there are some effective ways to cut costs.

1. Focus on the Crucial Features

Do a deep research to find the most critical features. Concentrate on creating functions that align with your app goals. They must also be HIPAA-compliant. This will help with proper resource allocation. It will also ensure that your money is spent on the right things.

2. Pick the Right HIPAA-Compliant Tech Stack

This is a major cost driver. Not only that, but it also affects the success of your app. Focus on the things below to optimize costs and your app’s value.

Begin With HIPAA-Ready Frameworks

Choose systems that support built-in HIPAA compliance. React Native and Flutter are good options.

Use the Cloud Healthcare API

Google’s Cloud Healthcare API helps you manage and store encrypted health data safely. It facilitates secure data sharing and is built for healthcare apps.

Choose HIPAA-Compliant External Services

Every third-party service you use should abide by HIPAA rules. Some examples of such services are those for payment, chat features, or analytics. Ensure they sign a Business Associate Agreement (BAA).

Check for Platform Compatibility

Your app development platform should be compatible with your tech stack. It should meet all regulatory needs.

Prioritize Privacy

Whatever tools or services you choose must support data encryption, secure logins, and other protections.

Plan for Quick Updates

Your tech stack should enable fast patches and upgrades. It will help you to keep up with the latest HIPAA rules and tech changes.

Test for Scalability

Your tech stack should be able to handle more users and data without compromising any compliance rules.

3. Implement DevOps

DevOps helps you optimize your app’s development budget. This approach allows teams to better interact with the end user and among themselves.

Here, the development team and those who in charge of the app’s operation share duties. It avoids shifting responsibilities from one team to another. DevOps involves efficient merging of areas of responsibility. Continuous integration and continuous delivery are its chief tenets.

Every app module is integrated into the app gradually. It helps you assess its efficacy. You also get feedback for it. This, in turn, helps you avoid scenarios where the final app doesn’t meet the end goals and your business needs.

4. Focus on Usability Over Visual Impact

Good design is always a part of great health apps. But what’s more essential for the end user is usability. You cannot separate design from usability. Design is critical to create a good first impression.

But your app’s design should be even. It should stick to the best sector practices. It must be HIPAA-secure, too. But it shouldn’t impede the app’s usage.

To make this low-cost, use ready-made designs. This will slash the time spent ideating design elements.

Final Takeaways on Building a HIPAA-Compliant App

Strict laws control the healthcare arena. If you store or share personal data, a HIPAA-secure app is crucial. Ideally, it’s best to keep aside a budget of at least $50,000. However, the amount can go up depending on your app’s complexity.

Thoughtful planning and partnering with a reliable software development agency can help reduce costs drastically. Hopefully, this post has given you good insight into the financial costs linked with developing a HIPAA-compliant app. Use it as a guide to strategize the creation of a secure app. You’ll create a final piece that meets the industry standards.

Frequently Asked Questions

    1. How much does HIPAA hosting cost?

Entry-level managed HIPAA hosting costs up to $350 per month. Advanced managed HIPAA hosting has a higher price. The cost begins from $600 per month.

    1. How long does it take to build a HIPAA-compliant app?

The time mainly depends on the app’s complexity. A simple platform takes no more than 5 months. An advanced app, on the other hand, can take well over a year.

    1. Can I outsource a healthcare app with HIPAA?

Yes, you can outsource healthcare app development with HIPAA. Ensure to choose a reliable and experienced provider. For safety reasons, sign an NDA. You’ll not bear the burden if the contractor engages in unlawful activity.

    1. How much does HIPAA Compliance Certification cost?

HIPAA certification costs vary for small and large companies. Generally, the price begins from $10000. It can be as high as $15000. It mainly depends on your company’s needs and complexity.

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Telehealth Development- Transforming the future of healthcare https://www.imensosoftware.com/blog/telehealth-development-transforming-the-future-of-healthcare/ Fri, 10 Feb 2023 14:59:52 +0000 https://www.imensosoftware.com/?p=6555 Telehealth is transforming how we get healthcare, and it is at the forefront of that shift. Telehealth, also known as telemedicine or e-health, is revolutionizing the healthcare industry by using technology to connect patients with medical professionals virtually. With the increasing demand for healthcare services and the limited resources available, telehealth has become an important […]

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Telehealth is transforming how we get healthcare, and it is at the forefront of that shift. Telehealth, also known as telemedicine or e-health, is revolutionizing the healthcare industry by using technology to connect patients with medical professionals virtually. With the increasing demand for healthcare services and the limited resources available, telehealth has become an important tool for healthcare providers to deliver quality healthcare to their patients.

The COVID-19 pandemic has brought telehealth to the forefront of healthcare delivery, as it provides a safe and convenient way for patients to receive medical care without leaving their homes. This has led to increased adoption of telehealth services by healthcare providers and patients alike.

Telehealth has several advantages, including better patient outcomes, lower costs, and more widespread access to healthcare services. By leveraging technologies such as video conferencing, remote patient monitoring devices, and mobile apps, telehealth is transforming the way healthcare services are delivered and making healthcare more accessible to patients.

In this blog post, we will explore the benefits of telehealth development, the technologies used in telehealth services, the challenges associated with telehealth development, and how to proceed with the telehealth app development process. Join us as we delve into the world of telehealth and discover how it is transforming the future of healthcare.

Overview of Telehealth:

The use of electronic communication technology to deliver healthcare services and information remotely is referred to as telehealth, also known as telemedicine. This includes the use of video conferencing, phone calls, text messaging, email, and other forms of digital communication to connect healthcare providers with patients.

Telehealth can include a wide range of healthcare services, such as virtual consultations, remote patient monitoring, electronic prescriptions, and remote diagnostic testing. It can be used for routine check-ups, urgent care consultations, mental health services, and even specialist consultations.

Due to its simplicity and low cost, telehealth has become more and more popular recently. It helps healthcare practitioners to access patients in rural or underserved locations, as well as people to obtain healthcare services from the comfort of their own homes. With the ongoing COVID-19 pandemic, telehealth has become even more important as a way to provide healthcare services while minimizing the risk of exposure to the virus.

Telehealth has become increasingly popular due to its convenience, cost-effectiveness, and ability to reduce the need for in-person visits, which is especially important during times of pandemics and other public health emergencies.

Benefits of Telehealth Development:

Telehealth development is changing the landscape of healthcare by providing a multitude of benefits to patients, healthcare providers, and the healthcare industry as a whole. Here are some of the key benefits of telehealth development:

Increased Access to Healthcare Services:

Telehealth development has the potential to increase access to healthcare services for patients, especially those living in remote or underserved areas. With telehealth services, patients can receive medical care without having to leave their homes, which can be particularly beneficial for those with mobility or transportation issues. Telehealth can also help to alleviate the shortage of healthcare providers in certain areas by allowing patients to access specialists and experts from anywhere in the world.

Improved Patient Outcomes:

Telehealth services have been found to enhance the treatment experience by boosting patient involvement and treatment plan compliance. Telehealth enables patients to receive ongoing medical care and monitoring from their healthcare providers, which can lead to better management of chronic conditions and improved medication adherence. Additionally, telehealth services can provide timely interventions and preventative care to patients, reducing the likelihood of hospitalizations or emergency room visits.

 

Reduced Healthcare Costs:

Telehealth development has the potential to lower healthcare expenses by removing the requirement for patients to go to medical facilities, which may be expensive and time demanding. Telehealth services can also reduce the cost of hospital readmissions and emergency room visits by providing timely and appropriate medical care to patients, which can prevent the need for more costly interventions down the line. Also, by enhancing health satisfaction and minimizing the need for more expensive therapies, telemedicine can save healthcare expenditures.

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Flexibility and Convenience:

Telehealth services are flexible and practical since they allow patients to obtain medical care without leaving the comfort of their homes and without having to drive to a facility. This is especially important for individuals who may have difficulty traveling to a healthcare facility, such as those with mobility issues, busy schedules, or living in remote or rural areas.

Telehealth apps also provide a more flexible schedule, as patients can schedule appointments at a time that works best for them. This convenience can improve patient satisfaction and engagement, and may even encourage individuals to seek out healthcare services who may have otherwise not done so.

Improved Patient Satisfaction:

Telehealth services have been shown to increase patient satisfaction by providing patients with personalized and timely medical care. Patients appreciate the convenience of telehealth services and the ability to communicate with their healthcare providers from the comfort of their own homes. Telehealth can also improve patient satisfaction by providing patients with access to a wider range of healthcare services and specialists.

Key Technologies Used in Telehealth Development:

Telehealth development relies on a variety of technologies to enable remote medical care and communication between patients and healthcare providers. Here are some of the key technologies used in telehealth development:

Telecommunications Networks:

Telecommunications networks are a fundamental component of telehealth development. These networks enable real-time communication between patients and healthcare professionals via encrypted texting, phone conversations, or video conferencing. Telecommunications networks must be reliable and high-speed to ensure seamless communication between patients and healthcare providers. Additionally, telecommunication technologies need to be adaptable to different devices and operating systems to accommodate a wide range of patients.

Electronic Health Records (EHRs):

Digital records of a patient’s medical history, including diagnoses, prescriptions, and test results, are known as electronic health records (EHRs). EHRs are a critical component of telehealth development as they allow healthcare providers to access and share patient information remotely. When a patient needs immediate medical care but is unable to see their medical data in person, this can be especially helpful.

EHRs must be secure and compliant with privacy regulations to protect patients’ sensitive medical information. Standardization of EHRs across different healthcare providers can also help in streamlining the process of sharing medical records between different healthcare systems.

Remote Monitoring Devices:

Remote monitoring devices, such as blood pressure monitors, glucose meters, and wearable devices, allow patients to monitor their health at home and transmit data to healthcare providers. These devices can provide valuable information to healthcare providers, enabling them to monitor patients’ health and detect potential issues before they become more serious. Technologies for remote monitoring have the potential to significantly increase patient diagnostic and treatment accuracy and speed while lowering the requirement for in-person visits to healthcare institutions.

Artificial Intelligence (AI) and Machine Learning (ML):

Emerging technologies like AI and ML have the power to completely change how telemedicine is developed. These technologies can analyze vast amounts of patient data and identify patterns and trends, allowing healthcare providers to make more accurate diagnoses and provide more personalized medical care. For example, AI and ML can be used to identify patients who are at risk of developing a certain disease and provide preventative care, or to assist in medical image analysis for faster diagnosis.

Mobile Applications (Apps):

Mobile applications, or apps, are becoming an increasingly popular tool in telehealth development. These apps allow patients to access medical care, schedule appointments and communicate with healthcare providers from their smartphones or tablets. Apps must be user-friendly and secure to ensure patient privacy and protect sensitive medical information. Additionally, apps can be developed to specifically cater to the needs of different patient groups such as those with chronic diseases or disabilities.

What are the Challenges Associated with Telehealth App Development?

The development of telehealth apps comes with several unique challenges:

Regulatory Compliance:

To guarantee the security and privacy of patient data, telehealth applications must adhere to several laws and regulations, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). Developers need to understand the legal requirements and ensure that the app meets regulatory standards. This includes implementing proper security measures and obtaining the necessary certifications.

User Experience:

Telehealth apps need to be user-friendly and intuitive to ensure patients can use them easily, even if they have limited technical knowledge. Developers need to consider the user interface, navigation, and accessibility to ensure that the app is easy to use and navigate. It is also essential to ensure that the app is available in multiple languages to cater to diverse populations.

Technical Compatibility:

Telehealth apps need to work seamlessly across different devices and platforms, such as iOS, Android, and web browsers, to ensure that patients can access them easily. The app’s compatibility with various screen sizes and operating systems must be ensured by the developers. They also need to ensure that the app works well with different internet connections, including 3G, 4G, 5G, and Wi-Fi.

Integration with EHR Systems:

Telehealth apps need to integrate with electronic health record (EHR) systems to ensure that physicians can access patient data and provide accurate diagnoses and treatment plans. Developers need to ensure that the app can integrate with different EHR systems and that patient data is synced securely between the app and the EHR system.

Connectivity and Reliability:

Telehealth apps require a stable and reliable internet connection to ensure that patients can access them and that the quality of video and audio calls is high. Developers need to ensure that the app is designed to work in areas with poor internet connectivity and that the app can handle fluctuations in bandwidth.

Security:

To safeguard patient data from online threats and hacking efforts, telehealth applications must employ strong encryption mechanisms. Developers need to ensure that the app follows industry-standard security practices, such as encrypting data in transit and at rest, using two-factor authentication, and implementing secure authentication protocols.

Medical Expertise:

The development team needs to have a good understanding of medical practices and terminology to develop a telehealth app that is useful for healthcare providers and patients. Developers need to work closely with medical professionals to ensure that the app meets the needs of healthcare providers and that it is designed to support clinical workflows. They also need to ensure that the app is compliant with medical regulations and that it does not compromise patient safety or privacy.

How to Proceed with Telehealth App Development?

If you want to get the Telehealth app development experience choose a top software development company like Imenso Software. The experts at Imenso software use the best practices for the projects. Here are the general steps to follow when proceeding with telehealth app development:

Step 1. Define the scope and requirements:
Determine the scope of the telehealth app and the requirements needed to meet the intended purpose. Identify the features and functionality that the app should have, as well as the target audience and the healthcare services the app will provide.

Step 2. Choose a development team:
Choose a development team that has experience in developing healthcare apps and can meet the requirements of the project. Ensure that the team has expertise in developing telehealth apps and is familiar with the relevant regulations and guidelines.

Step 3. Develop a prototype:
Develop a prototype to test the features and functionality of the app. This can be done using wireframes, mockups, or a working prototype that can be tested by a small group of users.

Step 4. Develop the app:
Once the prototype is tested and approved, the development team can start building the app. This involves coding the app, integrating necessary APIs, and building the app’s back-end infrastructure.

Step 5. Test the app:
After the app is developed, it should be thoroughly tested to ensure that it meets the requirements and functions as intended. This includes testing for usability, security, and performance.

Step 6. Launch the app:
Once the app is tested and approved, it can be launched on the app store or a healthcare organization’s website. Ensure that the app meets all necessary regulatory and compliance requirements.

Step 7. Maintain and update the app:
Telehealth apps should be maintained and updated regularly to ensure that they continue to function as intended, address any security or usability issues, and incorporate new features and functionality as needed.

Developing a telehealth app requires a collaborative effort between the development team, healthcare providers, and other stakeholders. By following these steps and working closely with all involved parties, a successful telehealth app can be developed that meets the needs of both patients and healthcare providers.

Wrapping it Up:

In summary, telehealth development is transforming the future of healthcare by providing increased access to healthcare services, improving patient outcomes, reducing healthcare costs, offering flexibility and convenience, and improving patient satisfaction. The benefits of telehealth are numerous, and telehealth services are quickly becoming an essential part of healthcare delivery. As technology continues to advance, we can expect telehealth to become an even more critical component of healthcare in the future. Get in touch with the experts at Imenso Software to get a free estimate on your project!

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Top Use Cases of Data Visualization Dashboards in Healthcare https://www.imensosoftware.com/blog/top-use-cases-of-data-visualization-dashboards-in-healthcare/ Sat, 29 Oct 2022 05:23:26 +0000 https://www.imensosoftware.com/?p=6413 The human eye is naturally drawn to pictures more than text lists. Therefore, it is not an exaggeration to claim that data science visualizations in healthcare are essential for saving lives. The healthcare sector is being shaken up by big data. Simply put, data visualization is the practice of displaying data graphically, such as through […]

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The human eye is naturally drawn to pictures more than text lists. Therefore, it is not an exaggeration to claim that data science visualizations in healthcare are essential for saving lives. The healthcare sector is being shaken up by big data. Simply put, data visualization is the practice of displaying data graphically, such as through charts and graphs.

The healthcare analytics market is predicted to be worth USD 40.781 billion by 2025, which comes as no surprise. Instead of reading through thousands of rows in a spreadsheet, we can just glance at a visual representation of the data and immediately see recurring patterns and trends.

Data Visualization in HealthCare: Overview

Data visualization, the process of analyzing large datasets and presenting the findings visually, is a popular tool in the modern big data era. Massive corporations like Amazon and Apple use information and data visualization to make better business decisions and get the most out of their operations.

The healthcare industry is exploring data visualization to improve productivity and draw attention to significant medical breakthroughs. Data visualization allows a hospital to track not just the well-being of its patients but also the costs, efficiency, and satisfaction of its clients.

The role of a business analyst is to ensure the effective use of data visualization methods in the healthcare industry. Finding and reporting on KPIs requires analysts with strong communication skills, a propensity for detail-oriented study, and a strong data-driven orientation.

Hospitals are just starting to realize the value of massive volumes of data, so they must accelerate their use of data visualization in healthcare by taking help from a data visualization developer.

Health Care Prediction and Prevention Using Visualization

Although it is impossible to know what the future holds, the healthcare business has access to several data analytics tools like Microsoft Power BI that can help professionals deal with past and prospective diagnoses. Descriptive analytics is one such method, as it looks at previous data and how it has functioned, behaved, and related to the topic at hand (in this case, diagnosis).

In contrast to diagnostic analysis, which aims to discover the reasons behind the occurrence of certain diseases and explain their origins, the predictive analysis uses past data to make predictions about what conditions might arise in the future, serving as a type of prevention.

Also Read: How Data Visualization Is Improving Healthcare Decision-Making?

Prescriptive analysis is used to help medical professionals weigh their options and make educated decisions. Data-related subjects like data visualization are essential beyond monitoring health since they help doctors foresee and explain the origins of potentially dangerous conditions and past illnesses.

Healthcare Data Visualization: Its Benefits

Healthcare Data Visualization: Its Benefits

  • Healthcare Coordination

The availability of data has increased alongside these developments in patient care. Data visualization technologies have made it much easier for healthcare practitioners to collect and analyze large amounts of data concisely and add new data sets to existing visualizations for deeper analysis.

The display of data simplifies patient care information, allowing nurses to interpret research better and apply what they’ve learned. Healthcare providers can use information from previous patients with the same symptoms to understand how long it usually takes for people to recover.

  • Establishing Regularities

Many new insights can be gained through visualizing massive amounts of complex data. Business users can gain a deeper understanding of the data and the links between it by using data visualization.

In a business setting, examining these tendencies helps users zero in on specific data needs. These aid people in grasping the significance of certain regions, which is crucial for advancing the organization through the necessary efforts.

  • Enhanced Capacity for Analysis and Comprehension

Creating a compelling narrative is the goal of your dashboard. By carefully crafting the visuals, you assist the intended readers in grasping the story’s core ideas at a glance. Use only the minimum amount of complicated images that are absolutely necessary to convey the tale.

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Revenue, marketing efforts, and product interest may all be evaluated with the use of data visualization by a company’s stakeholders. Based on the study’s findings, they will allocate resources to the areas where they will significantly impact the company’s bottom line. Therefore, not only can you better comprehend and evaluate the data, but you can do so with the help of data visualization.

  • Comprehending Current Trends

Data visualization aids the company’s trend-spotting efforts by fostering a deeper comprehension of the data and more precise analysis. Data visualization will help you discover the latest trends in your market, allowing you to provide superior solutions and anticipate problems.

This assures efficient operations and keeps you abreast of industry developments, allowing you to devote more time and energy to expanding your business.

  • Recognizing Flaws

Data visualization is effective enough to detect errors because it can reveal emerging business trends and other changes. Data mistakes can be quickly identified with the use of data visualization. It’s much simpler for the user to take the necessary steps and exclude the data if it looks to indicate improper behavior.

  • Quick Actions

Since the human brain processes pictures much faster than it processes data in a tabular format, it is clear that visuals are preferable. Business growth is facilitated by data visualizations because they make it simple for decision-makers to gain access to and act on fresh data insights. It shortens the time it takes to complete tasks and reduces the amount of time spent planning and strategizing.

  • Public Health

Evaluation of the effect on public health and the need for implementation can be done in a number of ways in the era of big data, thanks to the availability of numerous interactive visualization tools. When properly visualized, big data can aid in identifying implementation inequalities and gaps.

This can help get life-saving interventions out to the people who need them the quickest. To be truly effective, precision public health requires more efficient data integration and visualization methods and better predictive analytics.

Also Read: Top 9 Best Power BI Dashboard Examples For 2022

Health administrators may come from a wide range of backgrounds, and the vast majority, including those with backgrounds in public health, will lack formal expertise in big data science. As a result, there is an immediate need for comprehensive training and career advancement opportunities in this area.

Data Visualization Tools In Healthcare

Data Visualization Tools In Healthcare

A data visualization tool can help any healthcare provider save a lot of money by making it easier to organize and retrieve patient and organizational details. We’ve included a list of some popular data visualization applications used in the medical field below.

  • SAS Visual Analytics

SAS Analytics is a web-based application that allows several users to access a significant amount of data that is constantly being updated from the data loaded in the cache, i.e., the LASR analytic server, simultaneously. These servers provide parallel networking, shifting the load from one computer to another, allowing users to access encrypted data quickly.

  • Tableau

It is a visualization tool for business intelligence that takes in data in an unstructured form and outputs structured information in near real-time. Since the data may be updated in real-time, users can immediately generate new insights. Inova Healthcare, a prestigious Virginia-based NPO, uses Tableau to aid in the rapid diagnosis of genetic diseases and the provision of timely care to those who suffer from them.

  • QlikView

When Qlik, a business intelligence visualization tool, is used to send data into electronic medical records, it is possible to identify and communicate data sets that are related in some way. Its in-memory analysis helps with data integration from several sources, and it reduces the price of patient care while increasing patient safety and reducing the likelihood of medical mistakes.

QlikView‘s scheduler server keeps track of all patients and doctors and communicates that information to the user applications on both ends, ensuring that everyone’s schedules are in sync. As an added bonus, it ensures that all operational and patient safety indications are delivered and maintained promptly, as applicable regulations require.

Top Use Cases of Healthcare Data Visualization Dashboards

  • Population Health Analytics

Healthcare professionals must supply patients with high-quality care that is also cost-effective. You can use this tool to classify patients into groups, evaluate the quality of care given to those groups, and then make plans to improve treatment for those groups. The tailored population health analytics solution’s late-binding data approach facilitates swift and accurate information extraction from various data sources.

Using sophisticated risk stratification algorithms, the patient population can be divided into those with high, moderate, and low health risks. This approach benefits from the ability to anticipate risk scores, tailor care regimens to individual patients, and analyze population health management trends.

Also Read: Telehealth Software: A Revolutionizing Technology For Healthcare Industry

It is also possible to conduct a population-wide risk assessment to zero in on subsets of the population who are likely to benefit most from primary prevention strategies (for example, those who are at high risk, those who have chronic diseases, and those who have not yet received these interventions).

The patient’s medical history may be viewed in one convenient location, including all of their diagnoses, hospitalizations, ER visits, discharge information, healthcare providers, and medications.

  • Practice Management

Dashboards give doctors real-time access to patient information, allowing them to book appointments, manage their calendars, and keep tabs on scheduled tests and checkups. Healthcare practice management software keeps tabs on, controls, and improves the healthcare industry’s financial and administrative operations.

With the help of the intuitive task management tool, you will be reminded of important details at the right time, allowing you to interact better with your patients and provide them with high-quality treatment.

Reports generated by this practice management software are thorough and informative, covering many different aspects of patient care and outcomes and the services provided.

  • Payer Claim Management

The time-consuming process of managing healthcare claims might be simplified with the help of specialized software. The system can automatically track bills, payments, and yearly deductibles thanks to its comprehensive and adaptable billing claim processing system with numerous models of claims integration.

This system streamlines claims status management by automatically receiving data from payers regarding claims’ approval, rejection, and denial. Healthcare providers can monitor performance in real-time and see the most common causes of claim rejections and delays on user-friendly and informative data dashboards.

  • Medical Billing

A number of tasks go into medical billing, including checking a patient’s insurance coverage, creating a bill, processing payments, and following up on unpaid balances. A medical billing solution employs computer systems that replace human labor with automated processes that allow for human oversight and modification.

In the medical industry, it facilitates a streamlined, expedited, and more effective workflow while also providing accurate information. By streamlining the entire billing and claims process, this all-in-one solution saves time and reduces errors caused by human data entry. Health claims that are more likely to be denied can be uncovered with the help of this predictive analytics tool.

  • mHealth Patient Monitoring

mHealth apps collect patient data and provide it in simple ways to read and understand, which can assist doctors in increasing patient participation. Heart rate and blood pressure are just two physiological indicators routinely checked by the remote patient monitoring system. The system notifies the doctor via email and text message if any discrepancies exist.

Also Read: Data Visualization: Not Data, Decisions Should Drive Business Goals

To detect and treat patients as soon as feasible, the remote patient monitoring system can be integrated with wearable equipment, such as glasses with built-in cameras, hearing aids, and cardiac electronic devices.

The system can be set up to notify doctors of upcoming meetings with patients, other medical professionals, and pathologists, as well as virtual interactions with patients. Participants can join the meetings whenever and wherever they have access to the internet.

  • Telehealth

As a means to improve healthcare management and reduce administrative costs, healthcare providers are seeking out more sophisticated telehealth solutions. Personalized healthcare payment systems may conveniently manage client payments, and rejection monitoring tools assist with managing accounts receivable.

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Bottom Line

The shift in business culture toward an increased emphasis on data has increased the need for visual analysis tools. Data visualization is expected to play an increasingly important role in the healthcare industry. It will provide a holistic view of market activities, from patient profiles to hospital operation monitoring, allowing for better-tailored services for customers and patients alike.

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Telehealth Software: A Revolutionizing Technology For Healthcare Industry https://www.imensosoftware.com/blog/telehealth-software-a-revolutionizing-technology-for-healthcare-industry/ Mon, 14 Feb 2022 12:55:22 +0000 https://www.imensosoftware.com/?p=5723 The relationship between healthcare and technology always has an active status. But the immediate demands and uncontrollable situations of coronavirus pandemic deepen the bond towards a more permanent status.  For over decades, technology has been advancing the healthcare domain, and the pandemic has hastened its presence virtually for patients as well. Getting medical care in […]

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The relationship between healthcare and technology always has an active status. But the immediate demands and uncontrollable situations of coronavirus pandemic deepen the bond towards a more permanent status. 

For over decades, technology has been advancing the healthcare domain, and the pandemic has hastened its presence virtually for patients as well.

Getting medical care in remote areas requires a 24×7 active system. Before the pandemic having a video call with your doctor was practically unheard of. There has been rapid adoption of telehealth in the past two years due to the worldwide restrictions of social distancing and the added risk of coronavirus infection.

We have come out of a global health crisis, which has changed the course of medicine in many ways. The comfort and security presented with the collaboration of IT and healthcare are bound to go further. There is no doubt that we will see more intelligent apps software for more problems in the digital health sector.

The rise of telemedicine

According to a report by CDC, almost 95% of healthcare providers provide telehealth services to patients in the United States. In 2019, the percentage was just 43!

Not just from the health perspective, even the business side of telehealth has been booming. In 2021, US-based startups secured a total digital health funding of $29.1 billion! Which is twice as much compared to the previous year.

Also Read: Hiring Offshore Software Companies In 2022? Here Are The Top Models To Pick From

Many experts agree that these numbers are proof of the long-awaited collision of the IT and healthcare sectors. The technological integration in the medical field continues to advance. Much like the internet has changed the way people live, shop, communicate, telehealth is set to disrupt the wellness market and how people get treated.

What does telehealth mean?

Telehealth is when you use a mobile or PC to talk to a doctor, physician, or nurse. Using telehealth means you can book a health appointment anywhere, even from home. It also lowers your risk of getting infected or making other people sick.

For a highly contagious disease or a new one (like COVID – 19), telehealth medicine is the only option for patients to get medical help wherever they are.

Imagine a patient with a chronic condition being far away. How would telehealth help him? Here are a few of the ways:

  • He can book a one on one video call with a specialist in the country
  • Use a mobile, iPad, or computer to upload food logs, previous medications, doses, allergies and other health data
  • Track all the health vitals with devices to be reviewed by a digital nurse
  • Use portals to refill prescriptions, access test results and more
  • Order monthly medicines on apps
  • Get reminders of flu shots, timely checkups, and other cautions.

Also, telehealth technology is any app or software that evaluates, stores or shares a patient’s health info. Electronic health record softwares, patient portals, management systems for hospitals are all a part of this broad term. Telehealth, telemedicine, or health IT are all used in similar clinical care contexts, health information sharing and education from a distance.

Telehealth makes healthcare reach people who need it but cannot access it. 

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Types of telehealth services

Telehealth has been booming during the covid era, and now there are several variations of services available on the internet. But the major three include store and forward, remote monitoring, and real-time interaction.

Remote monitoring

Remote monitoring, sometimes also called self-monitoring or self-testing, is the

In remote monitoring, patients use a technological device, app, or software to monitor clinical signs and health vitals remotely. It is also known as self-monitoring or self-testing. It is best for managing patients with chronic conditions like asthma, diabetes, and heart problems.

Remote monitoring reduces the frequent hospital visits for patients, decreases unnecessary test bills and provides greater patient satisfaction. Although the risk of wrong test results is a concern, with sophisticated testing devices, the outcomes of patients are similar to professional results.

Store-and-forward 

Store-and-forward is a convenient form of telemedicine for patients and medical practitioners. Data like images, vitals or biosignals can be sent digitally to the specialist as required. Store-and-forward eliminates the need for in-person visits of patients and doctors. For instance, if a doctor sends x-rays of a patient’s past injuries to a specialist in a big hospital, that’s a store and forward technology.

Store and forward technology allow healthcare professionals to serve their patients better. It saves a lot of time, but there might be compilations due to misdiagnosis. The information is old, and the previous results can’t be trusted completely.

Real-time interaction 

Real-time audio and video calls are the first things that come to mind when someone hears about telehealth. Real-time interaction is similar to an actual call or video call with your doctor or nursing staff in different locations. Real-time interactions are also possible when moving the patient to a better facility is risky, and special consultation is required.

Also Read: microsoft power bi consulting services

Such interactive softwares and apps provide much better access and medical attention. One can use any device to connect with the doctor at home online. There are apps available where patients can upload all the medical history for assessment and diagnosis. An online interactive session can be followed by a personal visit for the best treatment.

The benefits of telehealth technology

The benefits of telehealth technology

Telehealth technology is a match made in heaven for the patients and providers. Here are the eye-opening advantages of telehealth and how it changes the face of the industry.

  • Hospitals and institutions can cover a wider geographic location
  • Doctors and nurses can devote their time to emergency cases and serious patients
  • More patient care in less time, boosting the efficiency and revenue of the practice
  • Better health outcomes for chronic patients due to close monitoring
  • Video consultation outside the office hours without any expense

Even patients have loved the collaboration of technology and software. 

There is a ton of data that reflects people’s liking for telehealth technology. Why wouldn’t they like world-class health services in the home? Of course, they enjoy it. Some of the undeniable benefits:

  • No monthly checkups, bills, travelling for faraway patients with chronic ailments
  • Less exposure to other sick patients in the hospitals (especially for contagious diseases)
  • Satisfaction of uploading the correct medical history by themselves
  • Easy management of illness and digital records
  • More time for work and family

The goals of telehealth

Telehealth has many benefits for both patients and providers. The goals of this new developed e-health or m health tech ecosystem are following:

  • Making healthcare cost-effective and less hectic for terminally ill patients
  • Reaching out to the people in rural areas with limited transportation availability
  • Offering specialist medical care for all
  • More self-care options for patients staying home
  • Quicker access to medical history, past reports and better management of medical data
  • Improved communication between patients and healthcare team members.

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Why telehealth is the future of the healthcare industry

As you must have observed with other aspects of the lifestyle, the world is moving towards digitization. Mobile-first technologies are everywhere, and healthcare is no different.

Technology will play an integral part in making healthcare accessible to everyone. The adoption of mobile and software has reduced costs and provided convenient services at home. Practices and organizations that have integrated technology will have increased revenue, better relationships with patients and beat the competition.

As an offshore software development company, we are proud to help make softwares that keep patients healthier and increase our customers’ profitability.

Don’t miss the best time to involve technology in your practice. Contact our team at Imenso Software for more details, queries and quotes.

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